All Transformation (change) articles – Page 18
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Strategy & ChangeHöttges takes up seat on Daimler Supervisory Board
Appointment shows growing affinity between telecom and automotive sectors. DT, Daimler face common challenges on transformation journeys.
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PeoplewatchHaines bows out at BT
Veteran omnipresent through a plethora of BT reinventions confirms departure plans. Completing final service launch supporting new data and AI solutions. Expecting to return to a frontline role after a short break.
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Strategy & ChangeOpenet closes out charging win for EE
Vendor’s footprint extended beyond BT Mobile. Deal not just about adding capability — cost savings side noticeably talked up and project sees meld of existing charging technology partners.
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Network & InfraVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
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Products & ServicesBT wants to be the Deliveroo of broadband
Group gets “re-imaginative” and fancies that AI can help it drastically reduce the wait customers face for broadband services. Exec admits current lag for broadband set up is “unacceptable”.
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PremiumBT FY19–20: Looking on the bright side with new transformation plan
A new five-year plan, building on the transformation programme introduced in May 2018 was heralded by the Group.
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PremiumTelefónica to integrate DTS
Operating business said to be moving to next stage of TV asset tidy-up.
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PremiumTelefónica Transformation: ahead of schedule but hitting a bump
Digital services revenue hits 17% revenue increase year-on-year, with the bulk coming from video services. Telefónica Infra remains barebones, but the future looks promising.
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PremiumÁlvarez Pallete into 5th gear on Telefónica transformation
‘Big Four’ operating businesses of Brazil, Germany, Spain and UK to be the focus of the Group, with Latin America operationally isolated, and potentially spun-off. New divisions Telefónica Infra and Telefónica Tech created. The former handling physical assets with Telxius as its cornerstone, while Telefónica Tech will drive commercial ...
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Strategy & ChangeTelefónica Argentina joins rivals at business roundtable
Movistar formed a Business Roundtable for the ICT Industry, together with rivals Claro and Telecom Argentina.
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PremiumBT signs contracts with SAP
BT is following through with transformation commitments and a significant contract with SAP was unveiled, intended to support an overhaul of the finance department and BT’s approach to human resources.
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PremiumSaphety wins invoicing contract with Vodafone Hungary
Electronic billing specialist Saphety won a three-year contract to install and support an electronic invoicing system at Vodafone Hungary (VfH).
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Strategy & ChangeVodafone Roaming Services among group transforming wholesale settlement processes
Vodafone Roaming Services (VRS) was said to be working with fellow operators and technology partners on a blockchain-based system to transform wholesale settlement processes.
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Suppliers & SCMSantiago Tenorio calls for network suppliers to “stop verticalisation”
Santiago Tenorio, Head of Network Strategy & Architecture at Vodafone, used the Telecom Infra Project’s (TIP) latest industry gathering to fire another warning at the vendor establishment.
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PremiumVodafone Group Q2 FY19-20: Duo double down on reforms
Leadership reach for scalpel again; new savings plan in pipeline and asset sales remain high on agenda. Debt increase stresses diminishing cash wiggle-room; focus remains on cash flow improvement. Patchy Q2 trends: major OpCos spluttering, but Group inches back into growth.
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PremiumT-Systems looks to India for more savings
Large-scale ramp up of services facility in Pune. Focus appears purely internal.
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Strategy & ChangeVivo updates BSS to improve service to enterprises
Ongoing work with NEC’s Netcracker will see Telefónica|Vivo upgrade its systems for selling to, and supporting, enterprise customers.
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PremiumBT Enterprise to play its part in Beyond Limits plans
Enterprise is edging customers towards its new portfolio of digital services as it declares its support for ‘UK PLC’. Upfront investment in upgrades for both fibre and Ethernet connections expected to create a smooth path for upselling. Security services to be weaved throughout the Enterprise portfolio in pursuit of ...
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PremiumBT Consumer strategy feeds into Beyond Limits goals
Consumer division to spearhead BT’s refreshed higher profile through customer experience development and partnership focus in line with 2018 strategy. Superfast services become default, with free upgrades pushed to 700,000 FTTC holdouts. New products on the horizon, but details remain vague, and TV refresh pushed into 2020. Social projects ...