All Transformation (change) articles – Page 18
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Strategy & ChangeCWU plots against BT transformation plans
Union’s Bonfire Night declaration promises fireworks as BT attempts to simplify processes linked to redundancies. BT management under opposing pressure from investors to move more quickly to reduce headcount.
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Strategy & ChangeBT deploys bot to get top techies talking
“Robotic speed dating” sessions among changes being made in a bid to build better connections within Group’s technology leadership. BT getting creative as it grapples with change agenda.
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Consumer (B2C)Legacy IT hinders BT Consumer brand meld
Siloed IT for BT, EE, and Plusnet creates cross-selling challenge. Vendor selection process for IT overhaul has been going on four years and is not yet complete.
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Strategy & ChangeBT’s Jansen plays for time on transformation
Eighteen months into the job, the BT CEO is striving to prove the business is on the right track, with a lower-key transformation than many expected. Jansen urging staff to adopt a “lean-in” approach with faster decision-making to accompany systemic change.
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Strategy & ChangeTelefónica Peru seeks giant leap from Project Apollo
Tecnotree-supported modernisation programme enabling more time to be taken in disentangling “fantastic mess” of legacy point solutions. Business wanted digital platform refresh to match cadence of webscale service development. Project held up as case study by TM Forum, highlighting open integration.
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PeoplewatchOcado delivers new opportunities for BT’s Sherman
Strategy chief’s non-exec position with a leading light in e-commerce platform development fits with his declared goal of reimagining BT’s operations.
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PremiumSpending: capex surge still around the corner
Lockdown slows network rollout, but capex remains on track to ramp up from next year. Existing cost cutting to be coupled with pandemic-driven spending reviews for additional sustainable savings. New Huawei rules said not to add to BT’s swap-out burden.
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Strategy & ChangeHöttges takes up seat on Daimler Supervisory Board
Appointment shows growing affinity between telecom and automotive sectors. DT, Daimler face common challenges on transformation journeys.
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PeoplewatchHaines bows out at BT
Veteran omnipresent through a plethora of BT reinventions confirms departure plans. Completing final service launch supporting new data and AI solutions. Expecting to return to a frontline role after a short break.
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Strategy & ChangeOpenet closes out charging win for EE
Vendor’s footprint extended beyond BT Mobile. Deal not just about adding capability — cost savings side noticeably talked up and project sees meld of existing charging technology partners.
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Network & InfraVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
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Products & ServicesBT wants to be the Deliveroo of broadband
Group gets “re-imaginative” and fancies that AI can help it drastically reduce the wait customers face for broadband services. Exec admits current lag for broadband set up is “unacceptable”.
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PremiumBT FY19–20: Looking on the bright side with new transformation plan
A new five-year plan, building on the transformation programme introduced in May 2018 was heralded by the Group.
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PremiumTelefónica to integrate DTS
Operating business said to be moving to next stage of TV asset tidy-up.
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PremiumTelefónica Transformation: ahead of schedule but hitting a bump
Digital services revenue hits 17% revenue increase year-on-year, with the bulk coming from video services. Telefónica Infra remains barebones, but the future looks promising.
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PremiumÁlvarez Pallete into 5th gear on Telefónica transformation
‘Big Four’ operating businesses of Brazil, Germany, Spain and UK to be the focus of the Group, with Latin America operationally isolated, and potentially spun-off. New divisions Telefónica Infra and Telefónica Tech created. The former handling physical assets with Telxius as its cornerstone, while Telefónica Tech will drive commercial ...
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Strategy & ChangeTelefónica Argentina joins rivals at business roundtable
Movistar formed a Business Roundtable for the ICT Industry, together with rivals Claro and Telecom Argentina.
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PremiumBT signs contracts with SAP
BT is following through with transformation commitments and a significant contract with SAP was unveiled, intended to support an overhaul of the finance department and BT’s approach to human resources.
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PremiumSaphety wins invoicing contract with Vodafone Hungary
Electronic billing specialist Saphety won a three-year contract to install and support an electronic invoicing system at Vodafone Hungary (VfH).
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Strategy & ChangeVodafone Roaming Services among group transforming wholesale settlement processes
Vodafone Roaming Services (VRS) was said to be working with fellow operators and technology partners on a blockchain-based system to transform wholesale settlement processes.