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Financial & Performance
Mystery of Telefónica’s vanishing digital revenue as Tech takes off
Hard‑fought progress at the start to the year looks set to provide a base to hit guidance, with management seeming open to improving outlook as the year progresses. Group keeping its options open on monetising Hispanoamérica interests and its fibre infrastructure in Europe. Telefónica Tech is open for business ...
Network & Infrastructure
Cornerstone to pilot City of London 5G upgrade
“City-wide” open access network being explored. Joint venture’s 2017 contract now appears to include 5G. Deployment will depend on the outcome of trials.
M&A
Suitor emerges for Telefónica Uruguay
Grupo Olmos, Argentinian healthcare, insurance, and media conglomerate, formalises intention to enter negotiations for the OB. Former Telefónica Espana CEO Gipérez appointed to “lead” acquisition project.
Suppliers & SCM
Atento targets ‘reshaped’ Telefónica relationship
Contact centre operator Atento claims largest share of Telefónica CX spend. As Atento‑Telefónica MSA expiration nears, the priority is to “earn” business from the operator going forward. Telefónica eyes CX digitalisation in ongoing operational efficiency drive.
Partnerships & Alliances
Telefónica on the front foot with R4E ‘re-skill’ programme
Group-backed EU initiative prepping member states for greater digital adoption and changing landscape of job market. R4E aims to re-skill one million people by 2024. Operator holds re-training interests of its own.
Strategy & ChangeElsewhere in Deutsche Telekom Group: digital transformation taskforce assembled
Inmarsat takes Dutch government to court; positive publicity for procurement JV; DT signs up to EU’s multi‑telco ‘green’ coalition.
- Strategy & Change
Telefónica draws new logo to reflect digital vision
New marque is the first corporate identity refresh this century for the operator. Executive Chairman Álvarez‑Pallete outlined symbolism behind the change at Group AGM.
- Consumer (B2C)
Telefónica|Vivo adds in-app shopping to Vivo Play
Brazilian OB marketing new platform as “one-stop-shop” for digital products and services. Shopping app limited to browsing, with TV-based payment solution still under development. Similar to e-commerce platform developed by Movistar for ‘smart-home’ in Spain.
