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Capita: rewired for agentic AI, and inviting telcos onboard
From danger zone to digital powerhouse: Kearney maps Europe’s path to telecom recovery
Gamma’s Edge Migrate: turning the UK’s PSTN switch-off into a strategic channel opportunity
The network autonomy dividend (when telcos replace tech milestones with business outcomes)
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Strategy & Change
Capita: rewired for agentic AI, and inviting telcos onboard
With hyperscaler alumni now at the helm and Snowflake Intelligence embedded in its AI Catalyst Stack, Capita is betting that agentic will redraw the economics of the contact centre. Its Chief AI & Product Officer explains why telcos should be watching closely.
Featured
From danger zone to digital powerhouse: Kearney maps Europe’s path to telecom recovery
Closing the loop: Embedding intelligence into live network operations - DTW Ignite 2026
‘Maestro’ Selley handed licence to ‘get radical’ in BT International revival
Gamma’s Edge Migrate: turning the UK’s PSTN switch-off into a strategic channel opportunity
UK: CityFibre and BDUK massively renegotiate Project Gigabit subsidies, to reflect market realities
The network autonomy dividend (when telcos replace tech milestones with business outcomes)
We built the networks. Now we must teach them to think.
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Financial & Performance
Telefónica sees early gains in Transform & Grow revival plan
Q1 FY26: Execs at trimmed-down and re-focused Telefónica claim already to be seeing positive results from its new, five-year strategic plan, announced late last year. Operational changes and exits from volatile markets have made the Group smaller, but also given management a more solid and predictable platform for growth, execs argue.
Products & Services
DT adds n8n’s workflow software to growing AI enterprise portfolio
Operator adds AI-powered workflow automation platform from investment n8n to its enterprise portfolio, as the Group continues push to create “full suite” of AI products for business customers.
Peoplewatch
BT Peoplewatch: Plusnet chief expands brief as multi-brand strategy makes mark
June 2026 edition: BT taps the banking industry for digital and transformation expertise; the renewed multi-brand strategy prompts pivots at Consumer; Openreach beds in nascent CX division; and a Data & AI vacancy opens up at BT Digital…
Peoplewatch
Telco adtech venture Utiq crowns new CEO
Will Harmer to take over adtech venture between Deutsche Telekom, Orange, Telefónica, and Vodafone, tasked with driving further multi-platform adoption of ‘cookie-less’ advertising consent platform and forming fresh telecoms partnerships …
Upcoming: DTW Ignite Featured Events
Closing the loop: Embedding intelligence into live network operations - DTW Ignite 2026
Clink & Think at DTW Ignite 2026
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Webinars on-demand:
What’s next for the neutral host market? - Watch Now
Intelligent Infrastructure: How to build smarter, sustainable networks - Watch Now
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Capita: rewired for agentic AI, and inviting telcos onboard
From danger zone to digital powerhouse: Kearney maps Europe’s path to telecom recovery
Gamma’s Edge Migrate: turning the UK’s PSTN switch-off into a strategic channel opportunity
The network autonomy dividend (when telcos replace tech milestones with business outcomes)
We built the networks. Now we must teach them to think.
From flying blind to found revenue: digital twins ‘digitise the handshake’ of complex telecom infra
Age of outcomes: Gamma empowering SPs with global expansion, portfolio diversification
Irrational and anti-competitive: CityFibre CEO urges CMA scrutiny of nexfibre-Netomnia-VM O2 consolidation play
Vodafone Portugal playbook: transforming telecom payments from utility to strategic differentiator
Network operators warned: kickstart automation now or risk devaluation
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Vodafonewatch: marking UK MOCN milestones
EMEA Infrawatch: France fills data centre funding funnel
UK Infrawatch: Digi lands; CityFibre dials back; BT targets regional altnets
Deutsche Telekomwatch: AI stakes raised
EMEA Infrawatch: German fibrecos open up for take-up
Vodafonewatch: Vodafone treads uneven road to recovery
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BTwatch Analyst Report #374 - May 2026
Telefónicawatch Analyst Report #202 – May 2026
Vodafonewatch Analyst Report #246 - May 2026
Vodafonewatch Analyst Report #245 - April 2026
BTwatch Analyst Report #373 - April 2026
Deutsche Telekomwatch Analyst Report #153 - April 2026
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Savings progress drives Telefónica delivery
Telefónica renews savings account
Telefónica’s FY26 plan ‘on track’, despite mixed data
Telefónica advances German network modernisation with 2G switch-off, backhaul step-up
Orange takes big steps forward on French, Spanish M&A
BT boss ‘having fun’ amid transformation challenge, industry noise, global turbulence
Germany’s O2 taps OQ to kick off direct-to-device trials
BT Wholesale gets ‘proactive’ in pursuit of travel eSIM opportunity
Digi plots UK MVNO to drive ‘nationwide’ convergence ambitions
AllPoints CEO to take top spot at Irish digital infra association
UK’s AllPoints reinforces wholesale shift with Cuckoo divestment
Arch-disruptor Digi teases UK landfall — is £15 fibre here to stay?
UK Infrawatch: Chelot’s ‘Plan B’; Boldyn’s new underground deal; all change at AllPoints
Infra is back: Telefónica re-acquires Spanish microwave assets
SoftBank picks France for €75bn mega-bet on European data centres
Sateliot ties with Telenor in latest prep for IoT services launch
Digital Infra Peoplewatch: expanding Indus refreshes C-suite; GlobalConnect appoints new CEO
Telenor targets growth from digital infra in strategic reorg
Peoplewatch
BT Peoplewatch: Plusnet chief expands brief as multi-brand strategy makes mark
June 2026 edition: BT taps the banking industry for digital and transformation expertise; the renewed multi-brand strategy prompts pivots at Consumer; Openreach beds in nascent CX division; and a Data & AI vacancy opens up at BT Digital…
Telco adtech venture Utiq crowns new CEO
DT’s former tech chief Mudesir to replace Joe Russo at Verizon, report says
Telefónica expands Venezuela CEO’s remit ahead of planned exit
Deutsche Telekom Peoplewatch: digital and fibre leadership rejigs at T-Mobile
Digital Infra Peoplewatch: expanding Indus refreshes C-suite; GlobalConnect appoints new CEO
AllPoints CEO to take top spot at Irish digital infra association
Telefónica Peoplewatch: Hispam chief’s TV switch
Orange Peoplewatch: Belgian C-suite shake-up rolls on with new CIO
Vodafone Peoplewatch: Birla back in Vi chair after gov dues relief
BT boss ‘having fun’ amid transformation challenge, industry noise, global turbulence
French telco trio finally secures €20.35bn deal to buy rival SFR
BT ‘on the right path’ but braced for near-term decline
BT hunts for further cuts
BT’s retrenchment puts domestic struggles under the spotlight
nexfibre’s Datta: ‘corner shop fibre’ is dead, the UK needs an infra megamart
Eurofiber offloads French data centres amid hunt for scale
Orange cloud boss highlights need for AI ‘blueprint’ to drive tech’s traction
SoftBank picks France for €75bn mega-bet on European data centres
Spain: Telefónica lands role as Google Cloud’s compliance lookout
T-Systems taps Indian talent pool for new AI chief
Telenor targets growth from digital infra in strategic reorg
Digital Infra Peoplewatch: expanding Indus refreshes C-suite; GlobalConnect appoints new CEO
Telefónica rebrands security unit to reflect defence expansion push
Brazil’s Vivo eyes Oi enterprise unit — report
AllPoints CEO to take top spot at Irish digital infra association
Vodacom’s IoT bet ‘still in startup’ seven years in
Register now to get exclusive top-rated CSP and digital infra industry insight
Register for free to join the TelcoTitans community and get access to multiple articles each month and keep current with our free newsletters.
TelcoTitans Eventwatch calendar: the industry events that matter
TelcoTitans Eventwatch highlights the key events to look out for in 2026 that really matter, and those we will be covering, attending, and associated with as an official media partner.
Strategy & ChangeCapita: rewired for agentic AI, and inviting telcos onboard
With hyperscaler alumni now at the helm and Snowflake Intelligence embedded in its AI Catalyst Stack, Capita is betting that agentic will redraw the economics of the contact centre. Its Chief AI & Product Officer explains why telcos should be watching closely.
Strategy & ChangeFrom danger zone to digital powerhouse: Kearney maps Europe’s path to telecom recovery
Analysis: Europe’s telecoms sector has built extensively but failed to monetise, risking stagnation without urgent structural intervention. Kearney’s comprehensive diagnostic guides on how regionalisation, network resilience, strategic private finance partnerships, and other remedies can revitalise the sector’s finances and the continent’s digital economy.
Network & InfraGamma’s Edge Migrate: turning the UK’s PSTN switch-off into a strategic channel opportunity
Interview: As of February 2027, PSTN will be no more in the UK, but there remain millions of legacy connections. Gamma has deployed its Edge Migrate service to help partners convert a foreboding migration challenge into an enhanced upsell opportunity for voice and security. Learn more…
Network & InfraThe network autonomy dividend (when telcos replace tech milestones with business outcomes)
Are theoretical autonomy frameworks distracting telcos from real business results? Vodafone, Elisa, Telenor and Mavenir leaders are shifting the industry narrative from operational efficiency to scalable, intent-based revenue generation…
Network & InfraWe built the networks. Now we must teach them to think.
The operating model that built today’s telecom networks is no longer sufficient: complexity has outpaced human execution. Celfocus’s Executive Chairman Luis Salvado believes that the industry must shift from application-driven to intelligence-defined systems — or risk being outpaced by hyperscalers already treating networks as orchestrated software.
Network & InfraFrom flying blind to found revenue: digital twins ‘digitise the handshake’ of complex telecom infra
“Time kills deals”: senior infra figures from SBA, Vertical Bridge, Singtel‑owned NCS and digital‑twin specialist vHive argue that the next productivity unlock for cell towers lies in closing the reality gap between site and system — and that the first movers will dictate how the new order works…