Vodafone NZ pivots to improve post-sale performance


Source: Dan Freeman / Unsplash

Former Vodafone OpCo jumps on CX/digital transformation train in a big way, in bid to raise profitability. Quadruple IT stack legacy of time in Vodafone Group one area of inefficiency to be removed. Two of top team shuffled out amid commercial reset, including long-time Vodafone exec Antony Welton.

Register to continue reading this article

Already registered? Sign in here.

Register for free to keep reading

By registering you will get immediate access to the rest of this article, plus:

  • Enhanced access to TelcoTitans with three free article views per month
  • Daily and weekly email newsletters focused on your areas of interest

“The detail is very good. Better than we get internally.” – GM, Vodafone OpCo