Telco news and insight

Read our expert and independent news, insight and analysis on key tier 1 telcos, including BT, Deutsche Telekom, Orange, Telefónica, VM O2, and Vodafone.

BTwatch Report #348 - September 2023
Key stories include: State infra projects slated | BT back on EU Horizon | New EE enters Orbit | Collaboration driving green momentum | All-IP migration kicks on
Telefónicawatch Report #176 - September 2023
Key stories include: Calendars marked for strategy refresh… but then Saudi gatecrasher adds new considerations | UK JV nexfibre makes first altnet buyout | Vivo battles to win minds on Winity tie-up | 1&1 adds in Vodafone; to drop O2
Vodafonewatch Report #219 - September 2023
Key stories include: e& eyes stake increase | Tomorrow Street seeks strategic partners | New Partner Markets boss confirmed | TPG get lean | South Africa fibre plans

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TelcoFutures

Vodafone Turkey gives TOBi a voice as automation drive continues
2023-10-02T13:57:00+01:00By Harry Padoan
New feature intended to strengthen chatbot’s ease of use and minimise difference in customer experience between digital assistant and live representative.
BT looks to AI for ‘next billion’ value opportunity
2023-09-19T14:05:00+01:00By Joseph Purnell
DTW23 - Ignite: Harmeen Mehta takes BT’s transformation agenda beyond early targets with support from AI, eyes the “next billion” for the Group, and says operator’s radical transformation will define BT’s growth for the next decade.
Generative AI can ‘cut months’ from transformation, says BT
2023-09-06T12:46:00+01:00By Harry Padoan
BT’s CDIO Harmeen Mehta: generative AI can cut “months, if not years out of our transformation”, but only if you “get to the tail”.

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