Operations & Transformation
All the latest news, insight and analysis regarding the operations and transformation of leading telecom and infra players.
Tower group Radius picks ex-Telefónica exec to lead strategy
Radius Global Infrastructure appoints Laura Fernández to a dual operations/strategy leadership role, seeking to bring decision-making closer to European clients as it seeks to continue expanding on the continent…
London fibre shake-up: ‘aggressive’ ex Macquarie investors swoop on distressed G.Network
In-depth: £500m later, lender patience exhausted, and investors sidestepped — London altnet falls into hands of FitzWalter. As ‘ruthless’ distressed asset specialist swoops on unloved fibre builder, TelcoTitans considers whether bold move signals long-awaited reality check for UK fibre valuations and consolidation…
O2 automates software upgrades across 5G core
Operator continues hunt for operational efficiencies and improved service reliability with expansion of in-service software upgrade technology in its core network. The implementation is latest move as part of parent Telefónica’s strategy to reach near-full Level 4 network autonomy by 2030…
Swisscom completes Vodafone Italy integration, network and IT up next
Vodafone Italy now formally subsumed into Swisscom’s Italian business Fastweb, a year after the acquisition was completed.
BT Peoplewatch: Openreach sharpens commercial edge with altnet exec
December 2025 update: BT adds more industry nous to aid transformation from the Strategy & Change organisation; BT International’s senior leadership team undergoes further early tweaks; and Openreach brings in an altnet exec to ‘sharpen’ its commercial edge…
Telefónica boss ends year with a final flourish of axe
Telefónica puts a final paint stroke on 2025’s drastic Exec Team refurnish with the announcement of finance boss Laura Abasolo’s departure. Her exit does not come as a shock given she was last one standing in the top lieutenant line-up of former Executive Chairman José María Álvarez-Pallete…
Tata wins big as Virgin Media O2 outsources IT — report
UK operator said to have signed a billion-dollar deal with Indian IT services giant. VM O2 has been handed a mandate from Madrid to modernise systems and processes, and has mooted a major external sourcing agreement to come…
Unions call on Telefónica for ‘one last effort’ on strategic reorg
Talks continue between employee reps and bosses over Group’s latest planned round of cutbacks.
BT seeks to bring self-healing network vision to life, with a little help from AWS
Mobile networks lead Reza Rahnama says earlier attempts to deploy AI in the network fell short, but programmable 5G SA, with AWS architecture, means intent-based networks will soon be a reality…
The service assurance gap: why ‘make do and mend’ fails modern networks
As network cloudification accelerates, a critical gap is emerging between next-generation ambitions and rapidly ageing service assurance systems. Explore the strategic roadmap for replacing outmoded operations with AI-enabled, closed-loop automation that drives business value.
AI Business Efficiency white paper: Turning Data & AI into Measurable Value
In this recently published white paper, Celfocus identifies tangible efficiency gains already being achieved when AI initiatives focus on solving identifiable, and measurable, business challenges
Into the Bleu: Orange plans major enterprise app migration
Orange Business plans to migrate 70% of its IT infrastructure to the independent cloud platform Bleu, a joint venture between Orange and Capgemini.
Guidance: H1 pace allows for H2 slowdown as Vodafone moves into cleaner air
Q2/H1 FY25–26: Group reaffirms FY outlook but expects to hit the upper end of earnings and free cash flow targets, buoyed by a strong first half that allows for lower growth in Q3 and Q4. Outgoing CFO Luka Mucic weighs prospects after he leaves and finds ‘net positives’…
Spend: capex down, opex up as Vodafone reaches ‘appropriate’ scale
Q2/H1 FY25–26: with the Group’s capital structure ‘reset’, CEO Margherita Della Valle considers investment levels to be at the right level in each market: spend balloons at newly scaled UK, Germany finds efficiencies and reduces capex, broadly stable elsewhere.
Spend: BT leaning on AI, job cuts to fuel cost-savings agenda
Q2/H1 FY25–26: cost-cutting agenda running ahead of schedule, and more momentum could be added as AI is deployed more widely and new Chief Digital Officer Peter Leukert gets his hands dirty. Headcount cuts are another major earnings driver as Business and Openreach shrink back…