Operations & Transformation
All the latest news, insight and analysis regarding the operations and transformation of leading telecom and infra players.
Network operators warned: kickstart automation now or risk devaluation
Amid intensifying market consolidation, network operators can ill afford to be found delaying automation. A new white paper from FNT Software and Inmanta argues for an incremental strategy, coupling unified inventory with intent-based orchestration. Discover how BICS and Freedom Fibre leverage this ‘living model’ to slash operational costs and accelerate time-to-market…
DT beats European peers to reach net zero operations
DT becomes first major European telco to achieve net zero within its international operations and direct energy purchasing, turns attention to slashing carbon emissions across its supply chain.
From defence to attack: CSG’s blueprint for telco AI transformation
Interview: Telcos risk losing to nimbler rivals unless they accelerate AI readiness. CSG argues that operators must simplify legacy customer systems, speed service innovation, and nurture scalable ecosystems — or face losing strategically vital B2B growth opportunities whilst defending declining legacy markets. Learn more…
BITÉ and brown-iposs: bridging the confidence gap for Level 5 RAN automation
Mobile network autonomy need no longer be framed as science fiction, but as an engineering discipline: validate inputs, expose decision logic, and quantify impact before changing the network. Baltic mobile group BITÉ’s RAN field test of brown‑iposs’s CARAT offers an instructive lens on what it really takes to operationalise Level 5 ambitions…
DT−Orange procurement JV names new CEO
BuyIn appoints current finance and HR chief Michael Rubas as its new CEO, as Béatrice Felder retires. Move comes as the JV seeks to create additional value in the coming years through digitalisation and pricing optimisation…
Bridging the gap to Level 4: why network autonomy needs a digital double
Best practice: Is your network strategy missing its digital double? Celfocus posits that true autonomy relies on establishing a comprehensive digital twin framework. Read how integrating physical and virtual layers provides the visibility needed to reduce energy usage, streamline OSS tools, and accelerate the path to TM Forum’s Level 4 and beyond…
Boldyn’s marathon man: Brendan O’Reilly on building ‘win‑win’ shared networks for the UK
Interview: Boldyn’s UK&I CEO draws lessons from Olympic‑grade collaboration to map a shared‑success playbook — revealing how long‑term partnerships are set to underpin the UK’s 5G and national digital infrastructure leap, and where everyone, from MNOs to local government, wins together.
In depth: BT loses customers but claims to be building ‘momentum’
Q3 FY25–26: In patchy performance, BT International remains on the turnaround starting line, BT Business is limping heavily, and BT Consumer has not picked up the network advantage baton handed to it by Openreach. The latter, however, continues to put in work to provide management with something positive to talk about…
UK: Freedom Fibre-Truespeed combine as cashed-up consolidator
In-depth: Strongly-backed, M&A-proven duo merging to create scaled, integrated altnet with 400,000+ footprint in England, boasting rare financial headroom in debt-laden sector, and positioned to drive further consolidation (and fill a Netomnia void?)…
Fix telco CPQ to accelerate B2B expansion
Interview: Telcos have spent years modernising, yet enterprise quoting remains stubbornly manual and error-prone. CSG’s Greg Tilton lays out why generic CPQ fails at scale — and how going telco-native can unlock speed, margin control, and serious B2B upside, as well as restore CFO confidence…
Moving fast to fix things: how AI-driven network assurance is reshaping global telecoms
As telcos intensify their drive toward automation and autonomy, assurance becomes the cornerstone of transformation. Learn from North America’s pioneering migrations to Europe’s multi-OpCo transformations how AI-driven, data-centric OSS evolution is reshaping network reliability, service quality, and customer trust…
Vodafone takes ‘effort versus value’ approach to autonomous networks
Zero-touch lead Mabel Pous-Fenollar argues for case-by-case network and operations automation, determined by an ‘effort versus value’ evaluation, to secure quick wins on the road to Level 4…
Spain moves to Plan III after space comms setback
Failure of Madrid-based satco Hisdesat’s latest spacecraft underlines how in the fast-evolving space infra sector, a multi-year, nationally significant strategic plan can be knocked off course by a particle just millimetres in diameter.
Tower group Radius picks ex-Telefónica exec to lead strategy
Radius Global Infrastructure appoints Laura Fernández to a dual operations/strategy leadership role, seeking to bring decision-making closer to European clients as it seeks to continue expanding on the continent…
London fibre shake-up: ‘aggressive’ ex Macquarie investors swoop on distressed G.Network
In-depth: £500m later, lender patience exhausted, and investors sidestepped — London altnet falls into hands of FitzWalter. As ‘ruthless’ distressed asset specialist swoops on unloved fibre builder, TelcoTitans considers whether bold move signals long-awaited reality check for UK fibre valuations and consolidation…