Operations & Transformation
All the latest news, insight and analysis regarding the operations and transformation of leading telecom and infra players.
Into the Bleu: Orange plans major enterprise app migration
Orange Business plans to migrate 70% of its IT infrastructure to the independent cloud platform Bleu, a joint venture between Orange and Capgemini.
Guidance: H1 pace allows for H2 slowdown as Vodafone moves into cleaner air
Q2/H1 FY25–26: Group reaffirms FY outlook but expects to hit the upper end of earnings and free cash flow targets, buoyed by a strong first half that allows for lower growth in Q3 and Q4. Outgoing CFO Luka Mucic weighs prospects after he leaves and finds ‘net positives’…
Spend: capex down, opex up as Vodafone reaches ‘appropriate’ scale
Q2/H1 FY25–26: with the Group’s capital structure ‘reset’, CEO Margherita Della Valle considers investment levels to be at the right level in each market: spend balloons at newly scaled UK, Germany finds efficiencies and reduces capex, broadly stable elsewhere.
Spend: BT leaning on AI, job cuts to fuel cost-savings agenda
Q2/H1 FY25–26: cost-cutting agenda running ahead of schedule, and more momentum could be added as AI is deployed more widely and new Chief Digital Officer Peter Leukert gets his hands dirty. Headcount cuts are another major earnings driver as Business and Openreach shrink back…
Telefónica makes another Hispam withdrawal: pockets $380m Ecuador deal
Spanish group secures another wadge of cash to pay down debt by completing a sale of Telefónica Ecuador to regional peer Millicom. While Telefónica cannot get out of Hispanoamérica fast enough, Millicom is bulking its regional business up and out, talking up Ecuador as a “high potential market” with “solid” macro fundamentals.
Orange’s Le Roux: IP MPLS layer at halfway point on ‘full softwarisation’ journey
Network X: Orange’s EVP of International Networks drills down into the work the operator is doing to move towards a stateless, disaggregated, new‑generation IP layer that is as‑a‑service by design.
Telefónicawatch Analyst Briefing: Group vs Gloop as strategy unveil nears
With less than a month to go before Telefónica’s big strategy reveal, the Group continues to appear set for a battle to push through the new agenda, whether with unions and government on cost-cutting plans in Spain, or European decision-makers on consolidation. Exec Chair Marc Murtra has been in Brazil, meanwhile, to raise support for the new plan. Read more…
Virgin Media O2 pursues faster fibre build with upskilling scheme
The Single Visit Install programme speeds up fibre installations for nexfibre customers, part of a wider VM O2 initiative to transform customer experience and fix historic negative feedback.
Telefónica Tech adds ‘impetus to US growth’ with new Miami office
Operator’s business-to-business services unit opens the doors to new USA office, with integrated SOC to ensure “efficient” coordination with Telefónica Tech’s international teams…
VM O2 unifies fixed wholesale in latest B2B rejig
Operator combines consumer and business wholesale functions into a single entity in a bid to reduce complexity and ease customer journeys.
BT Peoplewatch: Corporate Affairs & Brand chief steps onto the BT ExCo
Latest senior and strategic changes across BT, including a new ExCo member for Allison Kirkby, charged with driving brand transformation and reputational change; Openreach boardroom swaps; BT International rework continues; more…
Nuuday brings in ex-Vodafone IT architect to lead ServCo’s ‘harder’ next phase
Carlos Moreno Alonso appointed CTIO to lead TDC Group subsidiary’s ongoing digital transformation project.
Telefónica cuts the ribbon on Granada AI, cybersecurity hub
Operator opens second Talent and Technology Center, which Group COO Emilio Gayo said is aimed at attracting and retaining local talent while strengthening the “technological ecosystem” in the area. Read more…
T-Mobile crafts CEO succession plan around ops boss Gopalan
As widely speculated, and even assumed, T-Mobile has lined up a succession plan with the appointment of Srini Gopalan to Chief Operating Operator, according to operator executives.
Union slams Capita’s offshoring plans for Virgin Media O2 contract
Contact centre provider Capita has sparked outrage at the Communication Workers Union over plans to move 150 jobs that support Virgin Media O2 from the UK to South Africa.