All Transformation (change) articles – Page 14

  • tfw158-tt-lutz-schuler
    Profile

    CEO Lutz Schüler relishes challenger role at VM O2

    2021-10-08T15:55:00Z

    After Virgin Media O2’s first 100 days, Schüler is raring to go head-to-head with BT on full fibre, wholesale, and B2B. Reportedly in talks with Sky on fibre investment. Determined merger integration won’t slow VM O2 down. Big believer in “data and digital” for delivering what customers want; hints ...

  • vfw200-tt-adobe-on-rise-as-Vodafone-marketing-shifts
    Strategy & Change

    Adobe on rise as Vodafone signals more marketing shifts

    2021-10-07T16:02:00Z

    Adobe to play further role in transformation programmes over coming months. Adobe, Dentsu, Facebook, and Google point to value of symbiotic relationships with Vodafone.

  • vfw200-tt-froment-curtil-highlights-tobi’s-expanding-role
    Innovation

    Froment-Curtil highlights TOBi’s expanding role amid digital focus

    2021-10-06T17:58:00Z

    TOBi now present in 15 Vodafone markets, although maturity of deployments varies. Aim is for TOBi to take over 100% of inbound conversations and limited sales transactions. Froment-Curtil sets out his stall as Group CCO.

  • btw329-tt-digital-duo-catalysts-of-change
    Strategy & Change

    Digital duo plan to be catalysts of change for BT

    2021-10-05T10:11:00Z

    Incomers Harmeen Mehta and Rob Shuter are tag-teaming to bring their external perspectives to BT’s digital transformation plans. Enterprise unit set to become a route to market for emerging services, with a “fail fast” mindset. BT described as receptive to need for change, but Mehta calling for people to ...

  • btw329-tt-bt-says-awareness-PSTN-shutdown-not-high-enough
    Network & Infra

    BT says awareness of 2025 PSTN shutdown not high enough

    2021-10-04T11:52:00Z

    Senior BT Enterprise exec highlights lack of forward all-IP planning among some critical national infrastructure organisations. Encourages all CPs to put CNI at the heart of their transformation programmes. Advocates a government-led campaign to raise PSTN shutdown awareness. Industry still grappling with how best to provide power backup and ...

  • dtw107-tt-gopalan-data-reliance
    Strategy & Change

    Gopalan highlights pros and cons of pure data reliance

    2021-10-01T14:57:00Z

    Telekom Deutschland CEO warns against drawing wrong conclusions from internal data-gathering.

  • btw329-tt-bt-eyes-telco-tie-ups
    Strategy & Change

    BT eyes telco tie-ups following buying reboot

    2021-09-30T15:57:00Z

    Newly inaugurated BT Sourced unit may branch out as a commercial player, selling services to other telcos and big companies. Function’s leadership open to partnerships in and outside industry, including DT and Orange’s BuyIn JV.

  • vfw199-tt-vfS-redundancies
    Operations

    Vodafone Spain staff set for more redundancies

    2021-09-16T11:13:00Z

    Challenged Spanish OpCo initiates plan to remove another 500-plus people from its headcount. Another large-scale downsizing move made under cover of Digital Telco transformation, and as fodder for Group’s centralisation-led efficiency plans.

  • btw328-tt-sourcedtransformation
    People

    BT Sourced adds transformation lead

    2021-09-15T11:34:00Z

    Former Allianz buying head appointed Director, Procurement Transformation.

  • dtw107-tt-dt-it-aws-devops
    Partnerships & Alliances

    Deutsche Telekom IT Solutions ties with AWS for DevOps focus

    2021-09-13T16:08:00Z

    New taskforce to adopt agile working methods with AWS engineering support. First project will focus on AI-based customer assistance solution from November.

  • btw328-tt-insource-partners-india
    Strategy & Change

    BT reviewing Indian tech ops, may insource from partners

    2021-09-02T07:14:00Z

    Taking a relook at level of work outsourced to third-party providers such as Tata Consultancy Services and Tech Mahindra. Insourcing would “strengthen” role of BT’s Bangalore-based services operation, increase self-reliance.

  • btw328-tt-mark-murphy-2
    Interview

    Interview: New HQ beckons for Jansen’s “better BT”

    2021-08-31T07:14:00Z

    As BT prepares to move into a new-era head office in Aldgate, Technology HR boss Mark Murphy speaks to TelcoTitans about the Group’s physical and virtual makeover. Technology reorganisation, facilities facelift, and move to ‘smart working’ viewed as key to refreshing how BT does business. Organic and inclusive approach ...

  • vfw199-tt-smart-shopping
    Suppliers & SCM

    Smart shopping: Vodafone now using bots for buying

    2021-08-19T16:10:00Z

    Vodafone Procurement Company says new autonomous platform switched on in June. Focus on extended reach and efficiency in long-tail buying. System could ultimately handle end-to-end sourcing for quarter of spend, unit suggests. Pega and _VOIS on enabler team.

  • dtw107-tt-real-estate
    Strategy & Change

    DT’s real estate “right-sizing” takes effect

    2021-08-18T13:55:00Z

    Deutsche Telekom’s property rationalisation, optimisation, and “right-sizing” project, mooted by execs at the Capital Markets Day, has started in earnest. Offices in Ansbach, Flensburg, and Regensburg among the first to change.

  • btw327-people-crozier
    People

    BT confirms Crozier as ‘turnaround’ chair

    2021-08-17T12:02:00Z

    Former ITV CEO unanimously picked to replace Jan du Plessis, with BT highlighting his experience in changing the fortunes of struggling public and private businesses. Digital evolution and a return to growth highlighted as key priorities for Crozier-era BT.

  • tfw157-tt-tf-exits-costa-rica
    M&A

    Telefónica (finally) exits Costa Rica

    2021-08-10T13:20:00Z

    Group finalises long-awaited divestment. Final transaction price is $538m, around $40m short of previously agreed deal. Movistar marque utilised by Liberty as it pursues multi-brand strategy in Costa Rica. Former Movistar Costa Rica exec to head operations.

  • btw327-tt-adam-crozier
    People

    BT targets serial moderniser to back Jansen transformation

    2021-08-09T15:50:00Z

    Strong media rumours emerged identifying former Royal Mail Chief Executive Adam Crozier as the likely Chairman-successor to du Plessis, reflecting continued pressure on BT to accelerate restructuring. Crozier would come with little direct digital background, but considerable experience of shaking up venerable institutions, and with recent experience linked to ...

  • vfw199-tt-vodafone-lenovo
    Suppliers & SCM

    VPC’s Wilson praises Lenovo for help in pandemic crisis

    2021-08-06T13:16:00Z

    Ninian Wilson impressed by Lenovo’s ability to meet “huge demand” for laptops when Vodafone call-centre operatives needed to work from home during lockdown. Extends existing Lenovo contract as reward: “when people help you in a crisis you don’t forget”.

  • adi-goldstein-EUsVwEOsblE-unsplash
    Operations

    Indus Towers said to firm up IT systems rework

    2021-08-03T16:22:00Z

    TowerCo CEO flags progress in pursuit of post-merger synergies. “Indus team” completes IT systems integration, meaning management of 180,000+ site portfolio falls under one roof.

  • Amdocs to support billing tidy-up
    Premium

    Amdocs to support billing tidy-up

    2021-08-01T01:00:00Z

    Magyar Telekom’s billing transformation programme gets underway with Amdocs’ partnership. IT services provider will drive digitalisation and modernisation of the NatCo’s billing platform, the first element of a broader Future of Billing initiative.