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  CEO Lutz Schüler relishes challenger role at VM O2

  By Michelle Donegan

  After Virgin Media O2’s first 100 days, Schüler is raring to go head‑to‑head with BT on full fibre, wholesale, and B2B. Reportedly in talks with Sky on fibre investment. Determined merger integration won’t slow VM O2 down. Big believer in “data and digital” for delivering what customers want; hints ...

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  Teradata: Telcos can’t afford to wait on CX digitalisation

  By TelcoTitans

  Telco investment in best‑in‑breed tools has embedded data silos that need to be opened to complete the customer picture in a data‑driven environment. Recent financial sector experience demonstrates that focus on a holistic and cloud-enabled view of the customer, and not individual product lines, is an essential element of ...

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  BT reviewing Indian tech ops, may insource from partners

  By Richard Agnew

  Taking a relook at level of work outsourced to third-party providers such as Tata Consultancy Services and Tech Mahindra. Insourcing would “strengthen” role of BT’s Bangalore-based services operation, increase self-reliance.

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  Interview: New HQ beckons for Jansen’s “better BT”

  By Richard Agnew

  As BT prepares to move into a new-era head office in Aldgate, Technology HR boss Mark Murphy speaks to TelcoTitans about the Group’s physical and virtual makeover. Technology reorganisation, facilities facelift, and move to ‘smart working’ viewed as key to refreshing how BT does business. Organic and inclusive approach ...

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  Teradata: balanced data foundation critical to digital transformation

  By Vodafonewatch

  If AI and ML are your future, make sure the data foundations are in place. Requirements and applications change but the need for a solid data base does not. Your data vision should be holistic, released from the complexity and inefficiency of hundreds and even thousands of siloes. Use ...

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  Celfocus: Agile mindset and precision key to digitalisation

  By Telefónicawatch

  In an interview with Telefónicawatch, Paulo Trigo, CEO of European telco SI Celfocus, outlines a belief that operators must think more nimbly as they engage in strategic transformation programmes. IT implementation needs greater influence to enable digital transformation. Agile is more than a buzzword and must to be part ...

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