Operations & Transformation – Page 30
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OperationsAST SpaceMobile sets up UK arm
High-profile US startup establishing tech team in Leicester space hub. Move eases collaboration with Vodafone ahead of joint launch in Africa.
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Enterprise (B2B)Sims to head up new BT SoHo unit
Enterprise launches new iteration of Halo for Business with added support for micro-businesses. One of first major moves by Enterprise division following entrance of new CEO Rob Shuter in February.
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OperationsVodafone banks on the Nile for flow of efficiencies
Group Annual Report sheds light on shared services transformation under the _VOIS division. Egypt emerges as the Group’s largest territory by headcount. CFO Della Valle points to _VOIS “role efficiencies” as it de-siloes, standardises, and harmonises operations.
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PremiumO2 data centres cool off with fresh air
Data centre upgrade reduces carbon emissions. New fresh air cooling equipment, paired with software from EkkoSense, used to keep data centres cool. “Radical” system supports O2’s pursuit of net-zero emissions by 2025.
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OperationsDT to halve real estate footprint in cost reduction drive
Group will shutter 50% of its German real estate in the period to December 2024. Expected net savings could reach €200m. Reflective of a “new way of working” at T-Systems and TDE.
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Strategy & ChangeTM Forum puts skills gap in focus on the Human Factor
Organisation warns that the telecoms industry risks losing the war on attracting new talent.
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Strategy & ChangeSoftwarisation is industry’s destiny, says DT’s Gopalan
Telekom Deutschland Chief Executive sees industry value already shifting from physical infrastructure to software architecture. Network orchestration layer and partnerships key to realising telco-as-a-platform vision. Cannibalisation of legacy revenue part of the digital transformation journey.
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Partnerships & AlliancesAmdocs sets up shop on Vodafone’s Tomorrow Street
Long-time Vodafone partner signs strategic tie-up with scale-up incubator and offers digital transformation services to portfolio companies. Amdocs flags intention to market Tomorrow Street-backed solutions.
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OperationsDeutsche Telekom Pan-Net adds Austrian DCs
Three new data centres added to Pan-Net’s Europe-wide footprint of 17. Project manager Lazova flags DCs ready for “application onboarding” .
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Strategy & ChangeVodafone CFO: Shared Services at the heart of digital strategy
Finance’s Shared Services division was spark for Group’s digital strategy. Vodafone Group CFO Margherita Della Valle is not “empire building”. Shared Services drives efficiency, but not immune from cuts.
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OperationsISS on track to resolve DT deal setbacks
DT’s FM partner incurred one-off costs in 2020. CEO confident that DT contract will be “moving towards breakeven” in 2022. ISS shedding subsidiaries as part of new OneISS strategy. Former DT procurement chief joins ISS as head of German division.
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Strategy & ChangeVodafone CFO: passion for digital drives transformation
Group CFO Margherita Della Valle plays leading role in transformation. Finance team is digital early adopter, leading Group by example. CFOs wield more influence over digital strategy.
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OperationsBT’s revamped Newcastle office set for re-opening
Operator to inaugurate opening of “one of first” upgraded offices under Better Workplace scheme. “First phase” of site redevelopment completed, with hybrid working practices helping maintain operations in meantime. Gosforth to prioritise employee welfare as a means to boost customer service.
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OperationsNew East London BT HQ preps for sale
One Braham, soon to be BT’s main office, is reportedly being readied for a £500m sale. BT due to move at the end of the year after leaving 81 Newgate Street.
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Suppliers & SCMBT Sourced to target supply chain sustainability
Chief Procurement Officer Cyril Pourrat flagged the importance of ESG compliance throughout the supply chain. New procurement company BT Sourced set to enable transparency via digital tools: AI, big data, and machine learning on the cards.
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Vendor VoiceTeradata: telco leaders must step up to seize data opportunity
Breaking down silos to seamlessly orchestrate data can deliver a virtuous circle of customer improvement and operational efficiency, presenting a springboard for a strategic reboot. In adopting tech sector business models, telcos have yet to fully grasp the value of their data assets, with coordination acting as a powerful ...
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PeopleT-Mobile CIO Cody Sanford exits amid IT–digital reshuffle
Cody Sanford, Chief Information Officer and Chief Product Officer at T-Mobile US, is set to leave to pursue “external opportunities”. Chief Operating Officer Brian King steps into CIO vacancy. Wider reshuffle flagged to support new digital strategy.
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Suppliers & SCMO2 heads down under for customer tech refresh
Australian software provider Hansen joins gang of suppliers working on German OB’s wide-reaching digital transformation. Vendor sees potential to expand its footprint to other Telefónica geographies. O2 front-loads licence purchases.
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PeopleTransformation guru Baumann joins Vodafone Germany
Former Microsoft transformation lead Heide Baumann named Director, Commercial Operations at German operator. Brings experience from BT, Liberty, and Three to Vodafone.
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Network & InfrastructureDT lends experience as Openreach preps for all-IP surge
Openreach drawing on minority owner’s learnings as it corrals the UK’s CPs towards digital voice services. Migration closely linked to fibre rollout, but timing may be dependent on CP retail plans as market joins BT in favouring IP voice services.