Asia-Pacific Telecoms News

All the latest telecoms insight, news and analysis from across the Asia-Pacific region, including BT, Deutsche Telekom, Telefónica and Vodafone.

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Partnerships & Alliances

Vodafone names partners for speech‑based AI bot

TPG Telecom ties with Genesys and Google Cloud to launch an “upgrade” to Vodafone’s TOBi chatbot. Natural language processing integration set to improve voice channel triaging, with sales role touted in a future deployment.