Operations & Transformation
All the latest news, insight and analysis regarding the operations and transformation of BT, Deutsche Telekom, Telefónica and Vodafone.
Shell G&PD, T‑Sys to share green energy smarts
Transatlantic agreement benefits multiple DT domains. Renewed MSA signed in 2020 extended by MoU, as Shell and T‑Systems aim for respective environmental targets. Smart city tech also in the works.
Ericsson targets African gains on back of Vodafone reorg
Swedish vendor has been punching below weight within Vodafone’s African operations. Tech 2025 organisational changes and geopolitical flux could create openings to grow regional account.
Teradata: balanced data foundation critical to digital transformation
If AI and ML are your future, make sure the data foundations are in place. Requirements and applications change but the need for a solid data base does not. Your data vision should be holistic, released from the complexity and inefficiency of hundreds and even thousands of siloes. Use ...
Four-day weeks and home working at Telefónica
“Avant‑garde” union deal writes in provisions for permanent hybrid working for 15,000 employees. Four‑day week pilot promised for volunteer employees, with an accompanying drop in pay. 1% salary increase also flagged.
Vodafone taking NOC automation to the next level
Group says Celfocus‑supported CIAS project has now gone live in five Group markets. Former Vodafone Portugal investment is also supporting new project to automate network configuration operations.
‘Fearless’ Mehta out to power rapid change at BT
New CDIO committed to radical cultural change, fostering an entrepreneurial spirit, and a willingness to embrace the risk of failure. BT’s slow start on digital transformation an opportunity to leapfrog a generation of innovation. Group CEO Jansen’s persuasiveness key to convincing Mehta of BT’s potential as a TechCo.
Celfocus: Agile mindset and precision key to digitalisation
In an interview with Telefónicawatch, Paulo Trigo, CEO of European telco SI Celfocus, outlines a belief that operators must think more nimbly as they engage in strategic transformation programmes. IT implementation needs greater influence to enable digital transformation. Agile is more than a buzzword and must to be part ...
Blue Planet urges operators to take the digital leap
In interviews with Telefónicawatch, senior figures at Blue Planet discussed learnings from the vendor’s journey towards the digitalisation of services by carriers. Standards provide vital safety net as industry digitalises incrementally and telcos must act collectively to establish a vision. Old thinking on customer relationships and procurement cause friction. ...
NPS revival makes for happy shopping at Vodafone’s VPC
Digital transformation at Vodafone’s procurement unit said to have driven positive Net Promoter Scores for user experience. VPC says it is now faster, more efficient, and has “happy” purchase orders. Process mining and machine learning driving further efficiencies.
AST SpaceMobile sets up UK arm
High-profile US startup establishing tech team in Leicester space hub. Move eases collaboration with Vodafone ahead of joint launch in Africa.
Sims to head up new BT SoHo unit
Enterprise launches new iteration of Halo for Business with added support for micro‑businesses. One of first major moves by Enterprise division following entrance of new CEO Rob Shuter in February.
Vodafone banks on the Nile for flow of efficiencies
Group Annual Report sheds light on shared services transformation under the _VOIS division. Egypt emerges as the Group’s largest territory by headcount. CFO Della Valle points to _VOIS “role efficiencies” as it de‑siloes, standardises, and harmonises operations.
O2 data centres cool off with fresh air
Data centre upgrade reduces carbon emissions. New fresh air cooling equipment, paired with software from EkkoSense, used to keep data centres cool. “Radical” system supports O2’s pursuit of net-zero emissions by 2025.
DT to halve real estate footprint in cost reduction drive
Group will shutter 50% of its German real estate in the period to December 2024. Expected net savings could reach €200m. Reflective of a “new way of working” at T‑Systems and TDE.
TM Forum puts skills gap in focus on the Human Factor
Organisation warns that the telecoms industry risks losing the war on attracting new talent.