Operations & Transformation
All the latest news, insight and analysis regarding the operations and transformation of leading telecom and infra players.
Vodafone cuts ribbon on Portuguese cybersecurity hub
Telco unveils new Global Cyber Centre in Lisbon, with plans to develop new cybersecurity tools and integrate third-party solutions to serve international customers. Group says the new facility reinforces Portugal as a key cybersecurity “hub”…
Virgin Media O2 mulls cost cuts to protect cash flow and reduce leverage
As UK broadband competition continues to bite, Virgin Media O2 is considering enacting a major savings push as part of the next phase of its business turnaround strategy. Consideration of cutbacks follows recently announced cost-cutting programmes at sister businesses in Germany and Spain, accompanied by large-scale job losses.
UK’s giffgaff goes ‘AI-first’, revamps tech org and stack
Virgin Media O2 innovative flanker brand highlights tech, leadership, operational, and organisational changes as it seeks to up competitive game in challenging market (and boost the operator’s lines of defence against discounting competitors). As giffgaff embraces AI, execs assure over future of its community-centric model.
O2 becomes latest German telco to confirm wide-scale cutbacks
Operator firms up plans to eliminate 1,100 positions by the end of 2026, targeting €185m in annual savings. Decision is latest in a series of efficiency measures at O2, following loss of 1&1 wholesale contract and rise in competitive pressures…
Digital twins for digital wins: US telcos scale use of drones for next-gen mobile infra modelling
Deep dive: AT&T, Verizon, and American Tower have now collectively flown hundreds of thousands of drone missions in the USA, as part of a behind-scenes push to create full-fledged virtual replicas of their vast network estates. Senior execs at the three telco giants ran TelcoTitans through the top- and bottom-line benefits of drone- and digital twin-led automated asset management…
Telefónica fibre partner Atelco said to file for bankruptcy after Spanish contract loss
Telefónica fibre services subcontractor reportedly files for insolvency after losing critical ‘local loop’ contract, with union talks over future of workforce underway. Telefónica said to have aimed to simplify operations with the renewal, as part of wider cost-cutting measures that include renegotiating supplier deals…
Germany’s O2 lines up job cuts as turnaround plan moves up a gear
Operator confirms it is in talks with employee representative bodies over plan that could axe around 1,400 employees from its workforce. Move comes as O2’s new management seeks to accelerate turnaround effort to fill in the void left by 1&1 contract loss and counter German competitive and economic pressure…
Vodafone Turkey spins up Data & AI hothouse
OpCo combines multiple teams to create a new Data & AI division, as well as AI Board to speed up evaluation and execution of AI initiatives. Decision comes as operator continues to serve as a key AI testbed as part of Vodafone Group’s wider strategy for the technology…
‘Reimagine, rethink, rewire’: BT wants AI to go beyond mere cost-cutting
DTW Ignite: Peter Leukert, Claire Gillies, and Gabriela Styf Sjöman showcase BT’s effort to get to the true value of AI: new revenue streams, strengthened customer trust, and reimagined network operations…
Telco can tame ‘wild dogs of AI’ and rediscover growth — TM Forum Chair
DTW Ignite 2026: Interviewed by TelcoTitans TV, Dr. Steffen Roehn urges the industry to seize AI-driven opportunities for growth and create a “trusted AI enforcement layer” to help drive monetisation.
Sovereign ambition: Orange raises curtain on Unified Cloud Platform
UCP reveal commences: new unit consolidates 700 cloud specialists from Business, OINIS and Wholesale, driven by the Group’s Trust the Future strategy. Intent includes industrialising private cloud capabilities, expanding as-a-service propositions, and addressing surging enterprise demand for data sovereignty and AI…
Orange Belgium picks Nokia for ‘major’ network transformation
Multi-year fixed-mobile convergence project.
VodafoneThree turns to video AI to streamline mobile network upgrade
UK network operator deploys Vyntelligence tech to enable remote site audits in a bid to improve safety and efficiency as it delivers a massive £11bn network integration and upgrade programme.
O2 readies Marvel-inspired Jarvis AI platform for summer launch
DTW Ignite: Efficiency-focused German operator is hoping to bring some Marvel Universe -style innovation to its ambitious IT transformation agenda. Project sees O2 unifying governance layer in partnership with close tech allies Tech Mahindra and Hansen.
Agents of change: Orange CIO Vermeulen spells out risks and rewards of AI
DTW Ignite: Koen Vermeulen says the use of AI agents will compress software development cycles and bring fundamental changes for telcos, removing constraints if bottlenecks are avoided.