Operations & Transformation
All the latest news, insight and analysis regarding the operations and transformation of BT, Deutsche Telekom, Telefónica and Vodafone.
Orange lays groundwork for ‘dark NOC’ as part of ‘platforming journey’
Laurent Leboucher hints at efforts to add “cognitive” abilities to Orange’s shared network operations centre in Europe to facilitate increased automation and faster response times.
Vodafone Peoplewatch: top-table changes across Europe
April 2025 edition: 30+ senior and strategic people changes across Vodafone and its ecosystem, including European CEOs, Consumer leads, Vodafone Business executives, and board members at Group-level and in Africa…
OTE dons parent’s T in brand switch-up
With adoption of ‘Cosmote Telekom’ as new commercial marque, outlying NatCo finds compromise with parent Deutsche Telekom that preserves local brand equity while unlocking more efficiencies from being part of DT family.
Optimising Orange sells off Polish energy arm
Orange Poland offloads electricity services unit, seeking to place greater focus on telecoms and digital services rather than adjacent verticals…
MásOrange completes lay-off plan after court rejects union challenge
Spain’s National Court has ruled that the operator’s ERE process is in accordance with the law.
DT taps McKinsey to build AI training engine
Deutsche Telekom rolls out personalised training and coaching for employees using AI-powered engine designed by McKinsey’s QuantumBlack.
Telefónica FY24 Guidance: execs buy wiggle room for strategy refresh
FY24: Group lays out set of fuzzy FY25 targets, sidelining FY26 goals, as new Executive Chair calls strategic review.
Telefónica FY24 Spend: cutbacks bring belt another notch tighter
FY24: Telefónica España leads way as Group continues to make progress on extraction of opex and capex savings.
Telefónica FY24 Headlines: targets tweaked; core divide denied
Group delivers solid FY24 numbers but dials back cash flow and earnings ambitions amid rocky environment.
FY24: GPS-less Telefónica leadership seek new path and identity
An in-depth look at Telefónica’s results presentation for FY24, as new Executive Chairman Marc Murtra initiates a strategic review to navigate the “drastic changes” taking place in Europe…
BT Business CTO on nailing telco’s complex TaaP dance
Colin Bannon issues stark warning about challenges of Telco-as-a-Platform shift, but boasts of benefits drawn down in BT’s journey so far.
Telefónica’s Murtra wants to ‘go big’ after cementing exec chair job
Group’s new boss makes a call-to-action for strategic renewal at operator as his contentious appointment gains shareholder approval. Telefónica needs to adapt to “new era in US-European relations”, he says.
Vodafone appoints Anne-Françoise Nesmes in latest Board reshuffle
Group appoints former Smith & Nephew finance chief to Board of Directors as part of latest reshuffle. Chair van Boxmeer highlights Nesmes’ expertise in finance, IT, and shared services transformation…
Struggling Vodafone Germany changes Strategy & Transformation chief
Consultant Sven Müller brought in to drive turnaround effort from new position on the OpCo’s Executive Committee.
Magenta Exchange: T-Mobile and DT seek to dial up exec connections
Telcos’ HR chiefs Birgit Bohle and Deeanne King devise plan to bring US and European sides of Deutsche Telekom’s business closer together.