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Digital Transformation News
All the latest digital transformation insight, news and analysis surrounding BT, Deutsche Telekom, Telefónica and Vodafone.
Strategy & Change
‘Fearless’ Mehta out to power rapid change at BT
New CDIO committed to radical cultural change, fostering an entrepreneurial spirit, and a willingness to embrace the risk of failure. BT’s slow start on digital transformation an opportunity to leapfrog a generation of innovation. Group CEO Jansen’s persuasiveness key to convincing Mehta of BT’s potential as a TechCo.
Vendor Voice
Celfocus: Agile mindset and precision key to digitalisation
In an interview with Telefónicawatch, Paulo Trigo, CEO of European telco SI Celfocus, outlines a belief that operators must think more nimbly as they engage in strategic transformation programmes. IT implementation needs greater influence to enable digital transformation. Agile is more than a buzzword and must to be part ...
Vendor Voice
Blue Planet urges operators to take the digital leap
In interviews with Telefónicawatch, senior figures at Blue Planet discussed learnings from the vendor’s journey towards the digitalisation of services by carriers. Standards provide vital safety net as industry digitalises incrementally and telcos must act collectively to establish a vision. Old thinking on customer relationships and procurement cause friction. ...
Enterprise (B2B)
DT’s Antje Williams puts three year timeline on enterprise 5G
Enterprises initially focusing on private networks but they want to test all types of features. ‘Fear of missing out’ cited as a key driver of digitisation and 5G.
M&A
Vodafone Turkey buys into enterprise IT specialist FGS
OpCo takes 50% share of business services provider and frames deal as reflecting Vodafone’s march into “TechCo” territory. FGS products to be launched in Vodafone markets outside Turkey.
Suppliers & SCM
NPS revival makes for happy shopping at Vodafone’s VPC
Digital transformation at Vodafone’s procurement unit said to have driven positive Net Promoter Scores for user experience. VPC says it is now faster, more efficient, and has “happy” purchase orders. Process mining and machine learning driving further efficiencies.
Operations
Vodafone banks on the Nile for flow of efficiencies
Group Annual Report sheds light on shared services transformation under the _VOIS division. Egypt emerges as the Group’s largest territory by headcount. CFO Della Valle points to _VOIS “role efficiencies” as it de‑siloes, standardises, and harmonises operations.
Operations
DT to halve real estate footprint in cost reduction drive
Group will shutter 50% of its German real estate in the period to December 2024. Expected net savings could reach €200m. Reflective of a “new way of working” at T‑Systems and TDE.
Strategy & Change
TM Forum puts skills gap in focus on the Human Factor
Organisation warns that the telecoms industry risks losing the war on attracting new talent.
Strategy & Change
Softwarisation is industry’s destiny, says DT’s Gopalan
Telekom Deutschland Chief Executive sees industry value already shifting from physical infrastructure to software architecture. Network orchestration layer and partnerships key to realising telco‑as-a-platform vision. Cannibalisation of legacy revenue part of the digital transformation journey.
Partnerships & Alliances
Amdocs sets up shop on Vodafone’s Tomorrow Street
Long‑time Vodafone partner signs strategic tie‑up with scale‑up incubator and offers digital transformation services to portfolio companies. Amdocs flags intention to market Tomorrow Street‑backed solutions.