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Capita: rewired for agentic AI, and inviting telcos onboard
From danger zone to digital powerhouse: Kearney maps Europe’s path to telecom recovery
Gamma’s Edge Migrate: turning the UK’s PSTN switch-off into a strategic channel opportunity
The network autonomy dividend (when telcos replace tech milestones with business outcomes)
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Telco AI
All the latest insight, news and analysis around Artificial intelligence (AI) in telco and infra.
Deutsche Telekomwatch: All-action on AI
Analyst Briefing: DT’s AI-led sales and savings drive sees the announcement of initiatives focused on automated network optimisation, fresh B2B tie-ups with the likes of n8n, Scheer Group, and SupplyOn, and the addition of a new AI supremo in India. Elsewhere, we look at how the Group and other telcos are responding to the challenge posed by disruptive travel eSIM providers.
Vodafone infuses AI live translation into European call centres
Operator teams up with CAMB.AI to expand live translation software across European call centre footprint. The tie-up sees Vodafone continue to integrate AI systems within its call centres, aiming to accelerate complaint resolution and improve customer experience.
Orange ties with French energy agency on AI networking
Operator kicks off five-year ‘semantic communications’ project with French government agency aimed at improving network efficiency, slashing energy costs, and laying the groundwork for AI-native networks.
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