All Operations articles
View all stories of the same content type.
-
OperationsOpenreach pushes ahead in journey to agile
CTIO Colin Lees discusses three-year transformation project across IT, network, and processes to support FTTP rollout. Independent Openreach Technology division treads in parent’s tech footsteps. Adopts agile development where it can and organises into Tribes and Squads . Data strategy seeks “ single source of ...
-
Operations
Vodafone’s Read: “pre‑COVID office concept is gone”
Future Ready office pilots taking place in UK, Czechia, and Hungary. Nick Read outlines long‑term policy changes implemented in response to the pandemic, with norms changed to support a “ hybrid ” work future. Distributed, regional model to promote diversity and inclusion.
-
Operations
TPG: no plans to drop Vodafone brand
Telco forced to clarify position on sub-brand strategy amid media speculation. Appointment of former Vodafone NZ exec to see refresh of brand strategy, with focus on driving better customer experience.
-
Operations
BT picks Belfast for legal relaunch
Multi-million-pound investment goes towards revamp of Group’s legal presence. Another BT function chooses to switch activities across Irish Sea.
-
Operations
Magyar Telekom looks for lodgers in new HQ
Operator looking to mitigate overheads after opting to permanently shift to a hybrid working model. 5,500‑strong workforce largely remote since spring, bar brief return. Sub‑letting to partners on the cards. Wider Group-level philosophy changes take effect.
-
Operations
Deutsche Telekom brings IoT under German supervision
Organisational shift forms part of broader B2B realignment and looks focused on freshening up approach to enterprise 5G market.
-
Operations
BT–EE meld: more execs become part of the mothership
BT’s de‑duplication effort accelerates with more than two thirds of EE’s operations staff being swallowed up by its parent Group since April 2019.
-
Operations
BT continues to mull post-COVID‑19 working options
Jansen seeks a return to normality. Changes to practices are afoot, however: Work Your Way flexible working initiative launched; distributed working pros and cons explored.
-
Operations
Pandemic stalls Telefónica’s alarm JV launch
Pandemic lockdown said to have effectively wiped out the first quarter’s trading of Movistar Prosegur Alarmas, with crisis management the priority. Despite tough start, MPA customer base forecast to treble within a year.
-
Operations
Ventures management gone as BT steps up diet
Pelipod siphoned off to Pourrat’s growing band of supply chain innovators.
-
Operations
Glasgow and Dundee protected from office closures: BT
Ten cities now confirmed as locations BT plans to retain — although EE’s Hatfield base not yet on list.
-
Operations
Vodacom brings in TechM to push automation
Services and systems integrator exploring ways to take bot-based task handling to next level.
-
Operations
O2 offloads lease handling to GCW
OB continues strategic overhaul of UK high street presence, with a “ small number ” of stores already on the market.
-
Operations
Concerns continue over engineer welfare
Unprecedented assaults on Openreach staff have seen the need for new safety training from the operator.
-
Operations
BT keeps Spanish foothold
While BT España has been offloaded, evidence of a new BT presence confirmed stated intentions to continue serving multinationals operating in the country.
-
Operations
BT Global launches Security Advisory Services
BT Global launched Security Advisory Services in what looked a refocusing of its cybersecurity efforts.
-
Operations
Deutsche Telekom signs ten year solar energy deal with Vattenfall
Leadership seeks to set tone on sustainability. Operator trumpets 2030 emissions reduction target. Switch to renewables moves forward.
-
Operations
Deutsche Telekom links into carrier blockchain gang
DT and T‑Mobile US team with Telefónica and Orange to create inter-operator network. High hopes of streamlining wholesale carrier roaming processes.
-
Operations
ISS flags ongoing Deutsche Telekom initiative
Danish outsourcer ISS disclosed it was still initiating elements of its facilities management (FM) brief for Deutsche Telekom (DT).
-
Operations
BT Consumer completes customer service onshoring
BT Consumer flagged completion of the onshoring of all its customer service contact centres, which it claimed was ahead of a previously declared deadline of 31 December 2020.
