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OperationsTelefónica Tech unveils digital operations hub at Madrid HQ
New Digital Operations Centre forms part of the Group’s Innovation and Talent Hub transformation strategy.
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Operations
BT targets skills shortage with Digital Campus plans
Ongoing skills transformation programme will see a virtual learning environment established, dubbed a “one‑stop shop” for employee development. Internal reskilling and upskilling remain central to Group’s sustainable growth plan.
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Operations
Indus seeks to move on from “nail‑biting” Vi crisis
Indian tower giant sees “discomfiting” client payment worries subsiding
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Operations
Vodafone exec hails big data benefits of Google Cloud
Ignacio Garcia says Vodafone collaboration with Google Cloud Platform has helped improved customer satisfaction and lower TCO. Platform processed more than 100 exabytes from Group operations in 2021.
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Operations
Telefónica tightens management focus for Spanish platform play
Previously heralded Industry Verticals unit now up and running as Telefónica implements a more ambitious multi‑play strategy. Growing Wholesale business receives dedicated leadership, while regional management will take greater role in supporting B2B sector. Brand manager Serrahima given broader remit to improve customer experience in all sectors.
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Operations
Telekom Deutschland CEO urges regional decision making
First meeting of five ‘Regio Circles’ takes place in Berlin. Gopalan keen to empower local customer‑facing units to improve end‑user experiences. Fibre and 5G services a priority.
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Operations
Vivo refocuses M&A strategy with CVC launch
Vivo Ventures expected to become one of the largest CVCs in Brazil. Plans to invest BRL 320m across a number of startups over the next five years.
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Operations
Deutsche Telekom setting up new IT consulting arm
New consultancy business added to brief of Group CIO Peter Leukert. Move appears designed to support Group’s ERP transformation. Step comes amid wait for confirmation of ERP outsourcing deal with Accenture.
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Operations
Cost-cutter and digitiser _VOIS: Vodafone’s agent of change lands in three new Local Markets
Vodafone Intelligent Solutions said to have created new bases in Albania, Turkey, and the UK. Group’s long-term centralisation efforts netted over €1.2bn in savings in the three years to March 2021.
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Operations
TPG cleared to separate wholesale and retail operations
Australian Competition and Consumer Commission greenlights ‘joint functional separation’ of the subsidiaries from 7 October 2022. Regulator believes the move will enhance competition in both segments. TPG is looking to create a new fibre-to-the-building (FTTB) wholesale business.
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Operations
T‑Sys extends Spanish hiring spree to Reus centre
T‑Systems Iberia to hire 300 employees in Catalan city. Move runs in parallel with expansions in Barcelona and Granada. Spanish unit claims to be experiencing rapid growth and seen as positioning for NextGenerationEU recovery funding opportunities.
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Operations
“A country with enormous potential”: Safaricom poised for Ethiopia launch
Safaricom Telecommunications Ethiopia aims to go live on 9 April 2022. Hopes to add M-PESA within the next 12 months. Over 300 staff recruited to work in the country.
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Operations
DT outlines ‘digital experts’ upskill target
2021 Annual Report sets 17% digital workforce target within three years. Places emphasis on in‑house digital upskilling; recruiting outside digital talent seen as “challenging”. Overall FTE headcount drops 4% year‑on‑year, but Group still manages to hire more than 8,000 employees outside the USA with focus on IT and technical ...
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Operations
T-Systems closes Russian consulting business
Management and technology consultancy Detecon ends Russian activity in response to Ukraine crisis.
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Operations
Deutsche Telekom puts tower business up for sale
Group said to be prepping auction of 40,600 masts with an €18 billion price tag attached. Cellnex and American Tower reportedly putting together offers.
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Operations
T‑Mobile US reshuffles executive team
Mike Katz assumes resurrected CMO role to lead beefed‑up Marketing function. Jon Freier to head operator’s customer care operations, replacing Callie Field, who takes on leadership role at T‑Mobile for Business.
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Operations
DT opts for second-choice Deloitte as new auditor
Deloitte given mandate to replace incumbent PwC. Proposal to be put to shareholders in April, and comes after disrupted, three‑year selection process. DT drops one‑off management bonus option after stockholder criticism.
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Operations
Vodafone pushes sustainability with IoT farming pilot
MyFarmWeb platform being trialled in Germany, Ireland, Italy, and Spain. Move extends Group’s growing focus on agriculture vertical.
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Operations
Vivo to begin sunsetting 2G this year
Brazilian operator says cogs starting to move in convoluted 2019 network-sharing tie-up with rival TIM. Switch to a single shared grid set to move beyond pilot phase, enabling operators to begin re-farming 2G frequencies.
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Operations
Newgate St: BT has left the building
Facilities management partner completes “decommissioning” of the Group’s former HQ, ending long historical association with St. Pauls location.
