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From reactive to predictive: Ericsson and AWS bring agentic intelligence to OSS/BSS

Technology & IT

From reactive to proactive: Ericsson and AWS bring agentic intelligence to OSS/BSS

2026-10-08T05:00:00+01:00

Playbook: Legacy billing environments increasingly imperil CSP agility, yet ungrounded autonomy poses intolerable operational risks. Through an expanding collaboration with AWS, Ericsson is embedding governed, multi-agent artificial intelligence into production systems. Read how CSPs are already executing migrations and accelerating go-to-market…