Premium BTwatch Insight: mapping the activity and strategy of the UK's largest telco – Page 25
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PremiumBT disputes ‘loyalty penalty’ class action
BT hit with US-style ‘opt-out’ class action, led by a former Ofcom consumer protection executive, and financially backed by pioneering UK litigation investment fund Harbour. Previously-settled Ofcom review forms the basis of near-£600m claim that BT was acting in breach of competition law. Little precedent on likelihood of success, ...
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PremiumElsewhere in BT Enterprise: churn risk targeted
Division continues effort to nudge businesses and CPs away from legacy voice, and towards its own next-gen offerings.
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PremiumBT people moves: network strategy and internal learning changes
Lovelock takes internal learning spot to action Blewitt’s ecosystem development. Adrian Joseph adds Direct Line to his portfolio. Sports Rights MD Haworth makes tracks. Former BT fleet CEO takes to Enterprise.
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PremiumBT people moves: IT executives reshuffled
IT Managing Director Rachel Higham confirmed her departure, leaving a vacancy for the all-important IT transformation project. Changes to Group’s regional management, including the exit of BT’s England Director and a new Openreach Scotland chair. High-profile alumni take advisory spots at UK regulators.
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PremiumElsewhere in BT Technology: Open Digital Architecture gets tested
BT backing digital architecture commoditisation; data traffic records tumble.
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PremiumElsewhere in BT Group: Cisco takes IMImobile
Partners Cisco and IMImobile to meld customer comms solutions.
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Strategy & ChangeElsewhere in Openreach: job creation takes off
European fibre surge anticipated; Openreach partner folds.
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PremiumElsewhere in BT Enterprise: NTT renews wholesale deal
Transatel set to enable more EE features for UK MVNOs; Wholesale claims 5G rollout lead.
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PremiumElsewhere in BT Consumer: Premiership Rugby not guaranteed
Rugby talks go to wire; BT Sport welcomes fans back, EE clearing not-spots.
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PremiumElsewhere in BT Enterprise: full fibre rollout takes on public sector sites
IDNet migrating analogue voice to Hosted Communications; Smart Messaging adds Google RBM.
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PremiumElsewhere in BT Group: Bristol named a new BT home
New Bristol office for 2,000 by 2022; Centrical-SAP training platform for 150,000; 99.9% of electricity now renewable internationally.
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PremiumElsewhere in Openreach: FTTP rollout quickens
Fibrus gets one over Openreach in Northern Ireland; FTTP rollout quickens pace; Openreach engineer hospitalised after attack in April 2020.
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PremiumElsewhere in BT Technology: EE joins in on 4G small-cell standards
EE joins peers to lay out 4G small-cell standards; BT flags potential commercial trials of Infinera XR Optics.
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PremiumElsewhere in BT Consumer: Northern Irish retail gets a boost
BT builds out high street presence in NI; EE dawdles in Ofcom’s automatic compensation scheme.
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PremiumBT people moves: Consumer gets new Commercial MD; ex-CEO Patterson takes charity post
Consumer goes shopping at Sainsbury’s for new Commercial boss. Openreach looking to energise data strategy with appointment of new lead. Gavin Patterson takes responsible business chairmanship.
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PremiumBT Enterprise dials down on B2B costs
BT Enterprise flags more cost-cutting measures are being implemented as COVID-19 disruption adds to the broader challenges it faces in the digital era. As ever, partner and supplier consolidation and change is part of the plan. CEO Jansen presents enterprise 5G as bright spot amid gloom.
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PremiumUK 5G innovation: the startups to watch
Five standout startups driving UK 5G innovation. UK government helping underwrite. Regional initiatives open floor to smaller operators (MNOs in the wings).
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PremiumBT people moves: former CEOs take roles elsewhere
Ex-CEOs at BT Germany, Global Solutions, and Ireland appointed in new positions. Leadership change at ex-BT Ventures units. New legal roles across the Group.
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PremiumUK 5G innovation: projects, testbeds and trials
Inaugural DCMS 5G funding established testbeds across the UK: hubs for future 5G-enabled innovation. £200m funding pledged by 2022.
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PremiumUK 5G innovation: Rural Connected Communities
5G set to be leverages to improve the connectivity in rural, underserved areas across the UK. Rural nature sees telco participation lacking; regional operators pick up the slack. Startups and SMEs in the picture.