BT disputes ‘loyalty penalty’ class action

BT disputes ‘loyalty penalty’ class action

Source: Patrick Perkins / Unsplash

BT hit with US‑style ‘opt‑out’ class action, led by a former Ofcom consumer protection executive, and financially backed by pioneering UK litigation investment fund Harbour. Previously‑settled Ofcom review forms the basis of near‑£600m claim that BT was acting in breach of competition law. Little precedent on likelihood of success, ...

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