All Consumer (B2C) articles – Page 7
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Partnerships & AlliancesVodafone gets Real on voice scam prevention
RealNetworks’ KONTXT software to be piloted for six months in Germany.
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Products & ServicesVodacom takes zero-rating international
ConnectU services launched in DRC, and readying for release in Lesotho, Mozambique, and Tanzania.
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PremiumElsewhere in BT Consumer: FTTP customers to be offered Xbox Game Pass Ultimate
EE extends two-hour handset repair service to more than a third of its retail footprint; Plusnet joins Ofcom’s voluntary compensation scheme for broadband outages.
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PremiumVodafone sticks to TV guns despite subscriber declines
TV customer base in Germany fell by 309,000 in the past year.
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PremiumElsewhere in T-Mobile: operator committed to 5G value as rivals up prices
TMUS ignores rising costs, remains committed to 5G value proposition.
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Network & InfraDeutsche Telekom gains clean sweep in 5G network rankings
Opensignal analysis recognises Telekom with clutch of awards, besting O2 and Vodafone across most metrics.
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Strategy & ChangeAllera flags big changes ahead under ‘New EE’
BT Consumer CEO says the first chapter of the BT-EE integration process has been completed.
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Venturing & InvestmentsTelefónica leads partners in wearable health-tech venture
Telefónica and allies Atresmedia, Prosegur, and K Fund invest in remote assistance startup Durcal.
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PremiumElsewhere in BT Consumer: BT Sport close to UFC renewal
BT close to winning fight for UFC broadcasting.
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PremiumTelefónica and Microsoft target consumers
Group’s cognitive intelligence Fourth Platform has been rebranded as Kernel. Partners to explore adding Microsoft Teams to Movistar Home proposition.
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PremiumOfcom urges service providers to promote social tariffs
Regulator says 1.1 million households struggling to pay for broadband. Social tariffs can help, but only six service providers offer the discounts. Millions of eligible households don’t know about the cheaper plans. Ofcom expects industry to “step up”.
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PremiumElsewhere in BT Consumer: BT still committed to YouView
YouView’s future secured until at least 2024; e-sports event promotes EE full fibre.
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OperationsT-Mobile US reshuffles executive team
Mike Katz assumes resurrected CMO role to lead beefed-up Marketing function. Jon Freier to head operator’s customer care operations, replacing Callie Field, who takes on leadership role at T-Mobile for Business.
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M&ATelefónica preps new vehicle for digital M&A in Brazil
Local operating business Vivo indicates it may channel deals through a new platform as it seeks to build out its digital services ecosystem. Move would extend Vivo’s control over M&A and provide an alternative route to Telefónica’s central Wayra and Tech divisions.
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Products & ServicesDT closes cloud gaming play after less than two years
MagentaGaming closing due to poor take-up. Streaming partner RemoteMyApp acquired by Intel. Service was not available on Apple iOS mobile devices.
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PremiumEE trudges on with Shared Rural Network progress
46 ‘fresh sites’ delivered under SRN programme. EE to upgrade a further 1,532 sites with 4G by 2024 in ‘partial not-spot’ phase.
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PeoplewatchMovistar Money JV rejigs leadership
Lending JV Telefónica Consumer Finance reshuffles board, with changes aligned to adjustments by Group and co-parent CaixaBank. Telefónica’s María Jesús Almazor swapped for Oscar Candiles as a JV representative.
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PremiumBrand-heavy TPG looks for smart data handling with AWS
Shaik flags “knowledge lake” as providing deeper understanding of consumer and enterprise behaviour. Aimed at breaking down data siloes across multi-brand portfolio following TPG–VHA merger. Analytics of external datasets, available on the market, increasingly important.
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PremiumCompelling 5G use-cases still to come, says EE
EE brand director concedes 5G marketing more difficult than when 4G arrived. Anticipates “a lot” of the 5G use-cases will not arrive in the short term. Next phase of rollout plan begins with indoor launch.
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PeoplewatchDunne moves upstairs as Brouillette takes lead at Verizon
Former O2 UK CEO steps aside as head of Verizon’s fixed-mobile consumer business. New role will see Dunne act as Strategic Advisor to Verizon Chairman. Change comes as new allegations linked to O2’s role in Phones 4u demise continue to emerge.