All Consumer (B2C) articles – Page 11
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Products & ServicesSouth Africa becomes ninth V by Vodafone territory
Internet of Things push expands to consumer space.
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PremiumBT Group confirms its BT Sport app will soon support 4K video
BT reportedly confirmed its BT Sport app for mobile, tablet, and large-screen devices will be able to support UltraHD 4K HDR video streaming quality from “later this summer”.
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PremiumEE expands its Video Data Pass service
EE added access to the BBC iPlayer and YouTube to its Video Data Pass service to give users zero-rated access to the apps.
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PremiumDivisional breakdown: BT Consumer still doing the heavy lifting
On a division-by-division basis, FY18-19 proved tough across the Group. Consumer again was the principal element of the business in which key financial metrics remain solely in the black. However, there are signs that trends are changing, and, while the headwinds that have beset Enterprise and Global Services may ...
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Strategy & ChangeTelefónica/Vivo: opening Pandora’s box
CIO recounts experiences from digital overhaul of Brazilian operator’s sprawling IT operation.
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PremiumAccedo helps integrate Telekom Deutschland’s Magenta TV service
Swedish video solutions provider Accedo highlighted that it had helped integrate Telekom Deutschland’s Magenta TV service with the Amazon Fire TV device.
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PremiumMovistar Colombia links with local retail giant
Movistar Colombia entered a commercial partnership with regional e-commerce platform Rappi that will provide the operator’s customers with additional benefits when using the retailer’s services.
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Suppliers & SCMFortumo provides carrier billing for Movistar España
Movistar España has implemented a carrier-billing platform from mobile commerce company Fortumo.
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PremiumSpain: Movistar intensifies premium approach
Movistar España is aiming to protect its big-spending customer base with VIP customer service benefits, as it continues to pursue a ‘more for more’ strategy. Commercial offering increasingly diversified through new digital services intended to bring Movistar customer relationship into new markets. While protecting its most valuable exclusive content, ...
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Products & ServicesMovistar Chile first LATAM operator to offer carrier-billing for Apple content
Movistar Chile claimed to be the first operator in Latin America to offer its customers carrier-billing for Apple’s digital content.
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PremiumBT upgrades performance management across contact centres
Increasingly UK-based contact centre employees to see performance analysed with customer experience-focused analytics software.
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Products & ServicesMovistar Money reaches wider audience
Telefónica is taking another step forward in the development of a consumer finance business in its home market, opening up the offer of small personal loans to more customers.
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PremiumTelefónica to create original TV content in LatAm
Telefónica is leveraging its experience and presence in Hispanic markets to bolster its video portfolio, and develop as a content aggregator from a position of strength.