‘Being Level 4’: Telefónica CTIO eyes 2030 hyper-automation goal
Richard Agnew and Anne Morris2025-07-23T13:18:00
Deep dive: Tech boss Andrea Folgueiras indicates Telefónica has now got several high-level autonomous networking projects up and running, delivering tangible business impact. But autonomy has still only been achieved in pockets, and the operator remains in the early stages of a transformation journey targeting near-full Level 4 status by 2030…
This article includes:
- Themes: Advanced AI; Autonomous networking; Closed loop operations; Contract analysis; Cultural transformation; Customer experience; Digital twins; End-to-end automation; Generative AI; Industry benchmarking; KPI measurement; Mindset shift; Network and IT observability; Network domains; Network planning; Network transformation; Operational resilience; Personalisation; Router flapping; Security; Sustainability; TM Forum; Transformation journey.
- Events: DTW Ignite 2025; FutureNet World.
- People: Alexis Koalla; Andrea Folgueiras; Edi Fernando Vieira Filho; Enrique Blanco; Nilmar Seccomandi David; Terje Jensen.
- Geographic: Brazil; Copenhagen; Germany; Spain.
- Organisations: Capgemini Research Institute; DTW Ignite; FutureNet World; Orange; Telefónica; Telefónica España; TelcoTitans; Telenor; TM Forum