All Consumer (B2C) articles – Page 4
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Public AffairsPhones 4u trial: UK MNOs cleared of collusion; appeal possible
Tough ruling for administrators who bet tens of millions on winning vast damages with collusion claim. O2, EE, Vodafone and then-parents Telefónica, Deutsche Telekom and Orange may have dodged biggest hits, but reputational damage could linger. Read more on ruling, backstory, next…
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Strategy & ChangeSafaricom’s Mutiga: expect rapid device factory acceleration, regional expansion
CBSO speaks to TelcoTitans about the operator’s homegrown smartphone factory venture, saying it will hit capacity within a year, then expand product portfolio and market reach. Read more, incl. key driver not revenue, services tie-in…
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Financial & PerformanceH1 FY23–24: BT Consumer convergence dreams yet to manifest
Increase in Consumer broadband and mobile ARPU positioned as a key highlight for first half of the year, but more to be done on convergence — increasingly seen as a key focus for driving Consumer revenue growth.
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Products & Services‘New EE’ partners Apple to elevate TV ambitions
EE TV service announced with Apple as collaborators, moving ‘New EE’ towards B2B2C goals.
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Partnerships & AlliancesBang & Olufsen withdraws from more than 700 T-Mobile US stores
Danish maker of high‑end audio equipment “didn’t get the results” it wanted from operator partnership.
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Products & ServicesEE in-home connectivity backed by ‘evolved’ Qualcomm deal
BT taps Qualcomm relationship to trail Wi-Fi 7 services for EE customers.
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Products & ServicesTelekom Deutschland promises speed hike with 5G Hybrid
Hybrid package combines fixed and mobile networks, providing “significantly faster” broadband speeds at home.
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Network & InfraEE’s 3G to be shuttered by spring
Operator provides further details on 3G shutdown, with finalisation expected by March next year, nationwide sunset to begin in January.
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Financial & PerformanceBT Business boosted as Consumer made to pay its way
Reallocation of costs one month after FY22–23 announcement sees Consumer profitability and cash flow contribution slimmed down as Enterprise sees improvements.
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Consumer (B2C)Virgin Media O2 levels up gaming ambitions
Operator goes toe-to-toe with other UK telcos in gaming sphere after launching ‘first venture’ into sector since merger.
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Consumer (B2C)BT’s new retail hub is a ‘glimpse into the world of new EE’
Consumer CEO Marc Allera says launch of EE Studio represents BT’s converged consumer ambition and strategic transformation.
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PremiumBT barely bruised as up to a million disconnect broadband
Citizens Advice data shows swathes of households dropping broadband amid cost-of-living challenge, but BT metrics hold firm.
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Network & InfraThe end of an era as Vodafone UK details 3G sunset plans
Network will be switched off across the cities of Hull, London, and Oxford this June.
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PremiumChile MVNOs feel the heat as Telefónica absorbs Simple
An email to its customers indicated that Simple Movíles will cease operations and see its customer-base transfer over to Telefónica Chile.
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PremiumOfcom under fire for sanctioning bumper price hikes
Regulator criticised for allowing major telcos to push ahead with mid‑contract price rises this April and May, some as high as 17.3%.
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PremiumElsewhere in BT Consumer: BT Sport announced explosive new branding
BT Sport announced explosive new branding
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PremiumOfcom muscles up scrutiny of UK telcos’ inflated in-contract price hikes
Regulator launches investigation into customer clarity on in-contract, inflation-linked price hikes, which nowadays can be well above 10%.
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Partnerships & Alliancesstc signs up to Telefónica Partners Program
Pair sign strategic collaboration agreement targeting “joint scale” and “presence”.
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PremiumBT declares faith in pricing mechanics in face of negative headlines
CEO Jansen showers plaudits on Marc Allera’s ‘machine’ for keeping customers in challenging times
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PremiumVirgin Media O2 joins massive price-hike club
Operator confirms average yearly prices will shoot up 13.8%.