All Consumer (B2C) articles – Page 9
-
Premium
Movistar Chile plans consumer broadband upgrade
Movistar Chile unveiled plans for a free upgrade to internet speeds for an estimated 80% of its broadband customers.
-
Premium
Virgin Media bites back in Bristol billboard campaign
Virgin Media UK took a pop at BT’s fibre-to-the-premises (FTTP) advertising in the city of Bristol by branding it as “dubious” and “unsubstantiated”.
-
Premium
EE offers complimentary BritBox
EE is to offer new and existing pay-monthly mobile and tablet customers a free six-month subscription to BritBox.
-
Premium
BT Yahoo! emails to be migrated
BT is reportedly taking another stab at migrating BT Yahoo! email users away from legacy Yahoo! accounts in a trial limited to a small number of customers.
-
Premium
BT Consumer, EE hike prices
There were rumblings in the press in response to price rises from BT Consumer and EE, with the customer-facing businesses implementing their latest inflation-based changes.
-
Premium
BT Consumer completes customer service onshoring
BT Consumer flagged completion of the onshoring of all its customer service contact centres, which it claimed was ahead of a previously declared deadline of 31 December 2020.
-
Premium
BT Consumer launched Digital Voice
The next step in the operator’s transition to all-digital, all-IP voice.
-
Premium
BT extends 5G mobile offering
BT extended its 5G mobile offering to all customers, reversing an earlier decision to limit the high-speed service to premium Halo packages.
-
Premium
Alonso sets out his stall as Digital Consumer Officer
Digital Consumer services arguably a secondary consideration in a unit dominated by executives with an innovation or entrepreneurial bent. Previously-launched Digital Home solutions and added-value services may get a burst of management attention in the early days of the unit.
-
Premium
Telefónica IoT lauded by Gartner
Telefónica IoT was named a Leader for the sixth successive year in Gartner’s 2019 Magic Quadrant for IoT Connectivity Services, Worldwide report.
-
Premium
O2 UK hits 5G 2020 target
Telefónica UK (O2 UK) achieved its target of reaching 20 5G locations by 2020, despite its comparatively slow start on launching commercial 5G in the country.
-
Products & Services
Telekom Deutschland launches tradespeople bundle
A customised service package for tradespeople, supported by two new app partnerships and a bundled iPad.
-
Premium
BT Consumer pairs with Google for Stadia
BT deal with Google Stadia means consumers can access the new cloud gaming platform in the UK.
-
Premium
Telekom’s BNG switcheroo completed
NatCo anticipates lower operations and maintenance costs. Consumers expected to benefit from quicker response times.
-
Strategy & Change
Reprieve for Talkmobile as Vodafone UK revamps brand
Further step in Group’s reconciliation with virtual operators.
-
Premium
BT’s H1 FY19–20 divisional round up
BT is continuing its balancing act of underlining the importance of being competitive in retail markets while not being dragged downwards on pricing. Jansen appears ready to fight all comers, while Consumer Chief Executive Marc Allera spends more time emphasising building services that can justify charging a premium.
-
Premium
BT’s H1 FY19–20: Jansen warns this might sting a little…
In-line performance, and commitments to keep building transformational momentum, but medicine may have short-term side effects. Fibre acceleration revving up, but uncertainty, both political and regulatory, acting as a brake. Lowth committed to prudence, but open to upping investment. Consumer getting more combative, Enterprise hoping to ride the waves ...
-
Premium
EE tops RootMetrics’ 5G tests in Cardiff and Birmingham
EE outperforms Vodafone in early tests of 5G performance in the UK.
-
Premium
BT and EE sign up to BritBox
BT has been named a BritBox partner, which will create products and services around the TV streaming service.
-
Premium
EE brings 5G to 14 more UK cities
EE launches 5G services in cities across the UK, including Glasgow, Huddersfield, and Liverpool.