All Consumer (B2C) articles – Page 9
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OperationsTPG: no plans to drop Vodafone brand
Telco forced to clarify position on sub-brand strategy amid media speculation. Appointment of former Vodafone NZ exec to see refresh of brand strategy, with focus on driving better customer experience.
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PremiumBT plays down risk of FireEye security breach
Group assesses threat to CTI customers as “low to moderate”. No indication, assures BT, that any customer data was compromised.
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InnovationBT explores edge to “level up” latency for UK gamers
As BT’s edge strategy evolves, gaming emerges as potential use-case. BT’s Neil McRae shares latest thinking about edge business cases. Consumer edge applications more advanced than enterprise services.
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Consumer (B2C)Movistar steps up smart-home drive
Longstanding partner and stakeholder CaixaBank namechecked as partner on TV-based payment solution. Group’s smart-home play given potential leg up by pandemic, with expanded Living Apps catalogue.
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Partnerships & AlliancesHoloportation in 2021: BT seeing DoubleMe
3D image processing specialist hints at telco deployments of HoloPort platform in 2021. Business-to-consumer service said to be in pipeline. DoubleMe–BT relationship growing out of Telecom Infra Project innovation hub.
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PeoplewatchIT transformation lead Rachel Higham leaves BT
Higham, Managing Director of IT, leaves a vacancy currently plugged by key lieutenant Mark O’Flaherty. Exec appointed CIO at advertising giant WPP. Self-styled “Chief Sherpa” leaves with substantial transformation work still to be done, despite marked progress.
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PeoplewatchEx-Deutsche Telekom CFO Dannenfeldt resurfaces at Ceconomy
Shareholders to confirm appointment of former Telekom CFO in early-2021. Deutsche Telekom veteran to help steer business through period of transition.
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Products & ServicesTVision relaunch blurred by carriage disputes
New live-TV streaming service raises hackles of media partners over how channels are distributed. Sievert does not see TVision as a profit pool, or loss leader, but way to stimulate demand for 5G and fixed wireless broadband. TVision Home to shutter on 30 December 2020.
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MarketingNew T-Mobile US unit to take Un-Carrier model into ads
2019 Pushspring buyout morphs into launch of T-Mobile Marketing Solutions business, with talk of “disruption” and focus on industry “pain points”.
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Venturing & InvestmentsInnovation in the crosshairs: Wayra X and Wayra Builder launched
Wayra marks tenth birthday with launch of all-digital hub Wayra X. Innovation arm looking beyond Telefónica footprint. Wayra Builder released to target tie-ups with external investors for internal tech spin-outs.
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Products & ServicesTelefónica|Vivo gearing up for Disney+ launch
Vivo melding OTT service with three separate payment plans from mid-November 2020. OTT market spiking, with operator attempting to keep pace.
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Venturing & Investmentshubraum continues XR bet with three way investment
Tech incubator closes 5G Consumer Entertainment Program with trifecta investment. XR identified as key consumer use-case.
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Partnerships & AlliancesVodafone resets consumer IoT business, targets new markets
Operator looking beyond its own OpCos to meet growth ambitions in the consumer IoT space. Group planning to go direct and indirect in new markets, including France and the USA. Seeking new partners.
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Network & InfraVodafone in “no rush” to deploy XGS-PON
Cornaglia says GPON fibre architecture is “probably sufficient” to meet bandwidth needs until 2025. Executive sees some promise in TWDM-PON technologies in longer term, but high costs and system instability causes for concern.
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Products & ServicesTPG woos eco-conscious consumers with felix sub-brand
Carbon-neutral sub-brand signals fresh start for newly merged TPG Telecom. TPG steps up customer acquisition push with green and unlimited data offers and gets busy on convergence. Australian sub-brand follows Vodafone playbook.
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PremiumBT guidance: EBITDA recovery on horizon, sales rise fainter
Two more years of revenue decline ahead, but EBITDA improving and underpinning investment plans.
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PremiumMargins slip as BT Consumer pursues quality
Another tough COVID-19-impacted quarter but management playing the long game, with a focus on premium services. Network investment continuing as division seeks an uplift from next-generation platforms. BT reputation improving, but weaknesses remain outside core products, necessitating dual-brand approach. Commercial partnerships remain a key strategic element, but hit to ...
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Strategy & ChangeKubernetes underpinning cloud native push
T-Mobile US highlights cloud cost benefits of container-based and standardised platforms. DT’s Nathan Rader reiterates need to change people and processes en route to a cloud-native future.
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Products & ServicesTelekom quietly retires CarConnect service
End of road coming in 2022, when partner Mojio hints revamped offering might emerge. Unclear whether or not equivalent services in Austria, Czech Republic, Poland, and the USA face a similar fate.
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Consumer (B2C)Legacy IT hinders BT Consumer brand meld
Siloed IT for BT, EE, and Plusnet creates cross-selling challenge. Vendor selection process for IT overhaul has been going on four years and is not yet complete.