All Consumer (B2C) articles – Page 10
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Products & Services
Vodafone Group revamps MyVodafone; puts app to work selling
Refreshed MyVodafone app launches; 16 markets targeted. Promises better personalisation. Leadership takes yet another shot at reducing retail costs. Forms part of Digital First strategy to upend retail channel model.
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Products & Services
Vodafone gets down to business with RCS
Group partners with Out There Media following two RCS-supported brand campaigns in South Africa. Vodafone’s Liz McCord: RCS Business Messaging is “the game-changer the industry has been waiting for”.
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Products & Services
Telekom Deutschland’s GET CHARGE e-mobility app now available across Europe
Telekom Deutschland is now offering its GET CHARGE e-mobility application for electric cars in 29 countries across Europe, after debuting the solution during 2018.
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Premium
T-Mobile Netherlands rep tarnished after internet traffic routing disaster
T-Mobile Netherlands (TMNL) ignited a storm on Twitter and online forums over what appears to have been a disastrous and short-lived attempt to route fixed and mobile internet traffic via Deutsche Telekom’s (DT) node in Germany, rather than locally through the Amsterdam Internet Exchange (AMS-IX).
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Products & Services
O2 España launches fibre-only plan
O2 España launched a fibre-only plan in the country for €38 per-month.
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Public Affairs
Labour promises nationalised free broadband for all — BTwatch’s first take
Considerable speculation and debate on the future of UK communications infrastructure and the sector was sparked by a new Labour Party policy. In its Manifesto for the upcoming UK General Election, Labour is committing to the nationalisation of major elements of BT Group that relate to the provision of ...
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Products & Services
T-Mobile Czech Republic: StreamOn bites the dust
Cool reception from users blamed, rather than regulatory pushback.
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Premium
T-Mobile US agrees go-to-market tie-up with Quibi
T-Mobile US (TMUS) agreed a go-to-market tie-up with Quibi, a high-profile mobile video startup that is due to release services in April 2020.
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Venturing & Investments
OTE ties with Intralot on digital bookie plan
Joint move into gambling echoes previous German effort by DT.
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Public Affairs
Magyar Telekom hits regulatory buffers as tariffs claimed to violate EU net neutrality rules
Magyar Telekom (MT) again hit regulatory buffers in connection with tariffs that are claimed to violate European Union (EU) net neutrality rules introduced in 2016 (Deutsche Telekomwatch, #56).
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Public Affairs
Plusnet faces further negative publicity over billing issues
Plusnet, BT Consumer’s budget-brand internet service provider (ISP) subsidiary, faced further negative publicity over billing issues, after its system failed to take payments from hundreds of customers for a period of up to four months.
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Premium
BT commits to cut prices for out-of-contract and vulnerable customers
Ofcom set out a range of measures to help ensure that out-of-contract broadband customers pay fairer prices and providers offer better protection to vulnerable customers.
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Premium
BT Consumer faces continued scrutiny over broadband pricing
BT Consumer was hit with further negative publicity for overcharging long-term broadband customers.
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Premium
EE extends same-day smartphone delivery service to other major UK cities
EE extended its same-day smartphone delivery and set-up service across more of London and to Birmingham and Manchester.
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Premium
5G up and running for BT Mobile
BT Mobile launched a range of 5G smartphone plans for consumer and business customers across more than 20 towns and cities in the UK, and aims to extend coverage to a further 25 locations, with speeds of 100Mbps–150Mbps, by the end of 2019.
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Premium
BT Consumer strategy feeds into Beyond Limits goals
Consumer division to spearhead BT’s refreshed higher profile through customer experience development and partnership focus in line with 2018 strategy. Superfast services become default, with free upgrades pushed to 700,000 FTTC holdouts. New products on the horizon, but details remain vague, and TV refresh pushed into 2020. Social projects ...
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Premium
EE bows to unlimited pressure
New offerings show EE reversing course from early attempts to establish a 5G premium in the light of competitor pricing strategy.
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Public Affairs
Ofcom opens up PIA and dark fibre, but altnets unhappy
Ofcom has decided to impose an unrestricted physical infrastructure access (PIA) remedy on BT in all four geographic markets that it identified based on physical infrastructure network competition. Regulated PIA has been available in business markets for some time, but the latest PIMR expands availability to the consumer ...
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Content & TV
BT Sport launches an ultra-high definition channel
BT Sport launched a new channel to deliver live sports in ultra-high definition (UHD), high dynamic range (HDR), and Dolby Atmos sound format, at 50 frames per-second.
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Strategy & Change
Telekom Deutschland forced to adjust StreamOn
TDE to amend two disputed aspects of media offer, for now. Principal court proceedings in Cologne have yet to run their course.