Vendor rebellion: why major operators are ditching Oracle and VMware support contracts
BT and Telefónica are the first of numerous telcos to go on the record challenging software vendor dominance by shifting legacy IT support to third-party specialists. This analysis explores how Spinnaker Support is helping them slash costs, extend end-of-life IT, and reallocate resources…
This article includes:
- Themes: Cognitive bandwidth; Cost savings; Digital ecosystems; Digital transformation; Due diligence; Enterprise software; FinOps; IT support; Legacy applications; Patches; Risk and reward; Security and compliance; Service integration; Software asset management; Subscription licensing; Tech debt; Third-party IT support.
- Events: TM Forum DTW Ignite.
- People: Allison Kirkby; Elisabeth Schnappinger-Gerull; Holger Berndt; Howard Watson; Mark O’Flaherty; Martin Biggs.
- Geographic: Australia; Colorado; Copenhagen; EMEA (Europe, the Middle East and Africa); Ireland; Israel; Madrid; Singapore; The Netherlands; USA (United States of America).
- Organisations: BT Group; BT Business; BT Consumer; BT Digital; BT Networks; Microsoft; Oracle; Salesforce; SAP; ServiceNow; Spinnaker Support; Telefónica; Telefónica Deutschland; Telefónica Tech; VMware.
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