Vendor rebellion: why major operators are ditching Oracle and VMware support contracts

Joe Purnell2025-07-03T11:00:00

Source: TelcoTitans

BT and Telefónica are the first of numerous telcos to go on the record challenging software vendor dominance by shifting legacy IT support to third-party specialists. This analysis explores how Spinnaker Support is helping them slash costs, extend the life of legacy IT, and reallocate funds…

This article includes:

Themes: Cognitive bandwidth; Cost savings; Digital ecosystems; Digital transformation; Due diligence; Enterprise software; FinOps; IT support; Legacy applications; Patches; Risk and reward; Security and compliance; Service integration; Software asset management; Subscription licensing; Tech debt; Third-party IT support.
Events: TM Forum DTW Ignite.
People: Allison Kirkby; Elisabeth Schnappinger-Gerull; Holger Berndt; Howard Watson; Mark O’Flaherty; Martin Biggs.
Geographic: Australia; Colorado; Copenhagen; EMEA (Europe, the Middle East and Africa); Ireland; Israel; Madrid; Singapore; The Netherlands; USA (United States of America).
Organisations: BT Group; BT Business; BT Consumer; BT Digital; BT Networks; Microsoft; Oracle; Salesforce; SAP; ServiceNow; Spinnaker Support; Telefónica; Telefónica Deutschland; Telefónica Tech; VMware.

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