BT Strategy & Change – Page 9
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Strategy & ChangeBT’s Jansen plays for time on transformation
Eighteen months into the job, the BT CEO is striving to prove the business is on the right track, with a lower-key transformation than many expected. Jansen urging staff to adopt a “lean-in” approach with faster decision-making to accompany systemic change.
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Strategy & ChangeBT warns TIP not to overlook quality
Crane flags importance of broadband customer experience in OpenBNG work. Latest round of TIP updates suggests BT remains focused on core and access networks, while European peers DT, Telefónica, and Vodafone more openly embrace end-to-end development.
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Strategy & ChangeElsewhere in Openreach: innovation in the crosshairs
Openreach targets innovation, Vodafone launches gigabit services, superfast stymied by capacity gap.
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Strategy & ChangeOpenreach fine as is — Lowth
BT CFO maintains Openreach contribution to the Group is undervalued, but that greater clarity and continued messaging on the progress of the fibre rollout could change perceptions. With all physical network assets tied to the BT pension and Openreach now effectively a services business, any attempt to bring in ...
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Strategy & Change
Green sees ‘correction’ in TV sports rights prices
BT is attempting to turn down the heat on expectations for broadcast sport auctions in a market that has already seen signs of cooling.
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PremiumSpending: capex surge still around the corner
Lockdown slows network rollout, but capex remains on track to ramp up from next year. Existing cost cutting to be coupled with pandemic-driven spending reviews for additional sustainable savings. New Huawei rules said not to add to BT’s swap-out burden.
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Strategy & ChangeBT to shut blighted Lancashire ICT business
Scandal-hit venture that became the embodiment of BT’s troubled partnership approach to council contracts to finally fade away. Council insourcing set to leave a significant dent in BT’s public sector revenue stream.
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Strategy & ChangeBT steps up SME defence as it awaits insolvency tsunami
BT Enterprise’s Q1 FY20–21 performance shows a business briefly hollowed out, and anticipating further blows as it begins its recovery. Small Business Support Scheme is promoting ultrafast vouchers, bursaries and training in the hope of softening the impact of the pandemic recession. DCMS-backed scheme once again shows BT ready ...
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Strategy & ChangeOpenet closes out charging win for EE
Vendor’s footprint extended beyond BT Mobile. Deal not just about adding capability — cost savings side noticeably talked up and project sees meld of existing charging technology partners.
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Products & ServicesBT wants to be the Deliveroo of broadband
Group gets “re-imaginative” and fancies that AI can help it drastically reduce the wait customers face for broadband services. Exec admits current lag for broadband set up is “unacceptable”.
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PremiumBT FY19–20: Looking on the bright side with new transformation plan
A new five-year plan, building on the transformation programme introduced in May 2018 was heralded by the Group.
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Strategy & ChangeBT begins new chapter in Spain
Rosa Ronda to head trimmed-down Spanish unit. Portobello Capital creates new company called Evolutio from former BT assets.
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Strategy & ChangeThe ups and downs of being a good sport
BT Sport hit with negative publicity amid tardy coronavirus response. Season’s televised football up in the air.
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Strategy & ChangeOpenreach rivals in expansive mood
Liberty Global reignites M&A talk around Virgin Media. CityFibre CEO in bullish mood after being freed from Vodafone shackles. Sky reportedly keen on full-fibre infrastructure investment.
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Strategy & ChangeMoody’s negative outlook on BT borrowing
Moody’s reviewed its principal debt rating for BT Group in February 2020, and affirmed the headline Baa2 rating for the operator. However, the accompanying outlook for BT credit was downgraded from “neutral” to “negative”.
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Strategy & ChangeEverything Everywhere, over and out
Everything Everywhere Limited, the original entity behind the Deutsche Telekom and France Télécom merged mobile venture that became EE, was finally dissolved through a voluntary strike-off action
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PremiumBT signs contracts with SAP
BT is following through with transformation commitments and a significant contract with SAP was unveiled, intended to support an overhaul of the finance department and BT’s approach to human resources.
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PremiumBT Enterprise to play its part in Beyond Limits plans
Enterprise is edging customers towards its new portfolio of digital services as it declares its support for ‘UK PLC’. Upfront investment in upgrades for both fibre and Ethernet connections expected to create a smooth path for upselling. Security services to be weaved throughout the Enterprise portfolio in pursuit of ...
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PremiumBT Consumer strategy feeds into Beyond Limits goals
Consumer division to spearhead BT’s refreshed higher profile through customer experience development and partnership focus in line with 2018 strategy. Superfast services become default, with free upgrades pushed to 700,000 FTTC holdouts. New products on the horizon, but details remain vague, and TV refresh pushed into 2020. Social projects ...
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PremiumBT Group begins reinvention as national champion
Jansen strives to present operator as a national and customer champion, with ‘Beyond Limits’ the new rallying cry. Social- and digital-inclusion efforts accompanying home nation sports sponsorship to highlight community links. Signs of progress on Allera’s declared Consumer strategy with customer experience and partnership aspirations to the fore. Consumer ...