Latin America – Page 25
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Suppliers & SCMAtento targets ‘reshaped’ Telefónica relationship
Contact centre operator Atento claims largest share of Telefónica CX spend. As Atento-Telefónica MSA expiration nears, the priority is to “earn” business from the operator going forward. Telefónica eyes CX digitalisation in ongoing operational efficiency drive.
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PremiumTelefónica people moves: Group appoints Climate Change boss
Sustainability a priority with new Chief of Climate Change post. Changes in Germany include a CEO swap at Omnichannel unit and exit of CISO Hollander. Provisional approval for the VM-O2 merger sees a swathe of proactive appointments — but no room for a handful of O2 UK stalwarts.
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M&ATelefónica offloads DCs to Nabiax
Operator exchanges DCs for minority holding in Nabiax. Long-term housing services agreement established. Deal mooted to worth around €100m.
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Partnerships & AlliancesProsegur wants to take Telefónica JV international
Overlapping LatAm markets being eyed for expanded partnership between Telefónica and connected security partner Prosegur. Movistar Prosegur Alarmas JV said to be maintaining growth in Spain, despite lockdown.
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Strategy & ChangeTelefónica Argentina seeks enterprise gains with B2B reboot
Movistar Negocios merges with Telefónica Business Solutions in Hispam consolidation effort. Brand identity, simplification, and value creation underlined as key motivators.
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Suppliers & SCMTelefónica Chile signs PPA with Acciona
Sustainable energy supplier offers renewables leg-up to Chilean OB, with significant cuts to CO2 expected. Existing Telefónica–Acciona relations expanded, with telco pursuing vendor engagement strategy. Telefónica Mexico quietly reaping rewards of PPA too.
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Innovation (R&D)Telefónica Argentina taps IBM for open RAN trial
Proof of concept open RAN network led by IBM as systems integrator. Movistar test network adds to Group trials in Germany and the UK. IBM plants open RAN flag in Spain with new Centre of Excellence.
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Strategy & ChangeElsewhere in Telefónica Hispanoamérica: Osiptel tightens rules
Osiptel cracks down on price hikes; Telefónica enters sale and leaseback deal for Peruvian HQ.
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Consumer (B2C)Telefónica|Vivo adds in-app shopping to Vivo Play
Brazilian OB marketing new platform as “one-stop-shop” for digital products and services. Shopping app limited to browsing, with TV-based payment solution still under development. Similar to e-commerce platform developed by Movistar for ‘smart-home’ in Spain.
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Network & InfrastructureVivo deploys private 5G at São Paulo uni campus
Brazilian OB inspects young entrepreneurial talent via open innovation engagement with FEI uni. Students tap into potential of 5G in Industry 4.0 environments. Hardware provided by long-standing partner Ericsson.
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PremiumTelefónica people moves: senior strategic appointments at Hispam
Ancelovici and Caballero named Directors at Telefónica Hispam to lead business intelligence and development at the regional division. Competition policy head named at Group level. A new R&D CFO in Chile.
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Public AffairsVivo in CADE firing line for cartel foul play
Brazilian consortium of Claro, Oi, and Vivo may face fines for alleged cartel practices relating to a 2015 broadband services tender. BT Brasil on the receiving end of supposed competition violations.
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Strategy & ChangeElsewhere in Telefónica Hispanoamérica: 4.5G in Mexico
Progress on OTT bundling in multiple markets; SME channel opened with BBVA; tax disputes continue in Peru.
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Strategy & ChangeFY20: Core four battle on in tough times
Major markets collectively show declines at the end of a tough year, but Group remains committed to focusing investment on next-generation networks to transform its fortunes. Spanish operations still the crown jewels, and closely protected, but management still yearning for market consolidation. O2 UK’s five-year efficiency drive has it ...
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PremiumQ4 FY20: lightweight Hispam division swimming against the tide
FX once again crushes a period of robust defensive plays by Hispanoamérica operating businesses. Argentinian currency devaluation weighs heavily. Restructuring in Mexico provides a gloss to profitability for the final quarter. Management expectations moving on from a sale or spin-out towards development an insulated asset-light unit to minimise the ...
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Partnerships & AlliancesTelefónica|Vivo opts to join Dotz for further five years
Vivo extends collaboration with long-time customer loyalty partner, with focus on achieving retention boost. Brazilian operator also eyeing stake in Dotz. Amazon and Apple join Vivo in Dotz partner ecosystem.
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PremiumTelefónica people moves: Cybersecurity & Cloud “almost complete”
Telefónica Tech’s Cybersecurity & Cloud carve-out nearing finalisation. Former CIO Phil Jordan drops TalkTalk board seat. Alastria legal chief joins Telefónica. Álvarez-Pallete adds backing to Code.org initiative.
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Suppliers & SCMTelefónica calls on suppliers in clean energy drive
Group keen to intensify focus on green commitments through vendor engagement. ESaaS-based partnership with Vertiv highlighted. Major suppliers enrolled in operator’s emission benchmark scheme, as cutting Scope 3 emissions moves up agenda.
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PremiumTelefónica people moves: Cybersecurity & Cloud CIO named
Flavio Reis takes CIO job at Telefónica Tech’s Cybersecurity & Cloud unit, with ElevenPaths’ Sarwat also joining the ranks. Brendan O’Reilly gets replaced by Telefónica Mexico CTIO on the Cornerstone board, suggesting a new O2 UK CTIO may be in the works. Burzako fills in Oslé’s Movistar+ vacancy in ...
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PeopleO2 looks to Mexico for access network leadership
Telefónica Mexico CTIO has replaced O2’s exiting Brendan O’Reilly on CTIL board and is taking a broader network leadership role in the UK. Successfully piloting Movistar Mexico’s customer migration to the AT&T access network means incoming Calvo may be able to offer valuable support as Virgin Media/O2 tie-up draws ...