Latest BT Insight – Page 57
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Strategy & ChangeTM Forum puts skills gap in focus on the Human Factor
Organisation warns that the telecoms industry risks losing the war on attracting new talent.
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Partnerships & AlliancesBT heads to the quantum cloud with Arqit
Group backs QuantumCloud developed by UK startup, which purports to provide QKD security protection to end-point devices over the cloud. BT named exclusive reseller of Arqit’s products in the UK.
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InterviewOpenreach Tech team powers UK fibre build
CTIO Colin Lees shares impact of tech overhaul on network build. More effort on provisioning and repair in three-year transformation project. Openreach owns IT and Network strategy decisions; BT Digital and BT Networks are key suppliers. Three-supplier strategy for FTTP advances with Adtran, Huawei and Nokia.
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Network & InfrastructureCornerstone to pilot City of London 5G upgrade
“City-wide” open access network being explored. Joint venture’s 2017 contract now appears to include 5G. Deployment will depend on the outcome of trials.
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PremiumDestination: new BT; ETA 2026
Jansen again evangelising glorious digital future: five-year timescale reiterated, with promises of peak fibre investment passing and financial nirvana arriving. Stability predicted for FY21–22. Investors more interested in gruel on today’s menu rather than jam promised tomorrow. The court of public opinion may ultimately rule on five-year tax dodge. ...
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Public AffairsBT re-enters union talks, with strike action looming large
BT gets “serious” in negotiations with CWU and is said to have halted redundancies — for now. Union looking to secure assurances on job security for “all” members. Proposed ballot to go ahead in early-June if talks come to nothing.
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PeopleInglis out as BT continues Board refresh
Another Board change as Mike Inglis, six-year Non-Executive Director, readies for his departure later this year. Sara Weller to (partly) fill his shoes on committees.
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Suppliers & SCMBT buys into blockchain-based vendor monitoring group
Tech-led transformation of telco’s procurement operations continues via adoption of IBM-backed Trust Your Supplier system. Group joins Vodafone, DT, and Verizon in backing new scheme. Move support category-aligned setup of standalone ProcureCo in Dublin.
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Network & InfrastructureBT warns “Quantum Apocalypse” might happen in 2024
Optical research expert says quantum computers could crack current public-key cryptosystems within a few years. Ubiquitous fibre connectivity particularly vulnerable to attack. BT sees QKD — “fighting quantum with quantum” — as key in safeguarding national critical infrastructure.
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Products & ServicesVena: BT launches “smart” broadcast network
BT Media & Broadcast division unveils Vena as end-to-end broadcast platform. Enabling remote production at core of new service, reflecting expedited industry-wide transition during pandemic. Two “major broadcasters” already on the books. Evolution pending in existing Media & Broadcast partnerships.
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Network & InfrastructureOpenreach offers a hand in all-IP migration
InfraCo launches Call Waiting List as part of analogue shutdown educational campaign. Customers encouraged to sign up for guidance and advice on digital migration, in bid to hang up analogue lines by the end of 2025.
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Partnerships & AlliancesBT edges towards virtual reality
Group engagement in multiple digital twin projects signals rising interest in services that exploit new AR, VR, and mixed reality technologies.
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Products & ServicesPlusnet set to join FTTP party
BT-owned service provider to roll out FTTP-based broadband offering later in 2021, with “new” wireless router on the way too.
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Consumer (B2C)Consumer moves up a gear on customer support
Bridget Lea keen to enhance engagement with customers, at home or in-store. New ‘door-to-door’ device repair service set for launch. Division attempting to ensure service resilience, with post-pandemic consumer habits under watchful eye.
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Partnerships & AlliancesBT Wholesale opens Partner Plus programme
New programme launched with myriad growth opportunities attached. Much in-demand brand-association rights promised for those deemed “eligible”. Long-time partner Spitfire named as Wholesale’s first “Elite” partner.
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PremiumElsewhere in BT Group: Better Workplace updates
4-3-3 update; Belfast office set for refurbishment; and Ofcom chair position remains open.
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PremiumElsewhere in BT Consumer: planning law change welcomed
Pricing revelations bring negative publicity; EE way down in customer satisfaction survey; UK government works to facilitate network expansion.
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PremiumElsewhere in BT Enterprise: ESN-ready device pilots
East Anglian emergency service adopts EE-supported ESN tech; operator lends helping hand to property developer’s digital transformation.
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Products & ServicesBT Security locks onto Fortinet for SD-WAN
Security division launches new managed SD-WAN with Fortinet Secure SD-WAN built-in. New service pitched as being able to “de-risk digital transformation investments” made by BT Global customers.
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PeopleEx-BT CTIO Karonis takes Capgemini, DTCP roles
Telco veteran Fotis Karonis joins Capgemini as 5G & Edge EVP, making the most of past operator ties. Deutsche Telekom venturing vehicle DTCP also adds his name to Senior Advisory Council.