EMEA Tier-1 Telcos – Page 218
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PremiumBT commits to cut prices for out-of-contract and vulnerable customers
Ofcom set out a range of measures to help ensure that out-of-contract broadband customers pay fairer prices and providers offer better protection to vulnerable customers.
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PremiumBT Consumer faces continued scrutiny over broadband pricing
BT Consumer was hit with further negative publicity for overcharging long-term broadband customers.
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PremiumEE extends same-day smartphone delivery service to other major UK cities
EE extended its same-day smartphone delivery and set-up service across more of London and to Birmingham and Manchester.
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Premium5G up and running for BT Mobile
BT Mobile launched a range of 5G smartphone plans for consumer and business customers across more than 20 towns and cities in the UK, and aims to extend coverage to a further 25 locations, with speeds of 100Mbps–150Mbps, by the end of 2019.
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PremiumBT Consumer strategy feeds into Beyond Limits goals
Consumer division to spearhead BT’s refreshed higher profile through customer experience development and partnership focus in line with 2018 strategy. Superfast services become default, with free upgrades pushed to 700,000 FTTC holdouts. New products on the horizon, but details remain vague, and TV refresh pushed into 2020. Social projects ...
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PremiumBT, TIP and Facebook launch third annual startup competition
BT Group, the Telecom Infra Project (TIP), and Facebook launched their third annual competition for startups in telecom infrastructure to join the UK’s TIP Ecosystem Acceleration Centre (TEAC), based at BT Labs in Adastral Park, Suffolk and Tech City in London.
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Suppliers & SCMSutton provides technology-focused update on BT Group’s 5G progress
BT’s Andy Sutton provided a deeply technology-focused update on the Group’s progress along the path to 5G.
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PremiumBT Group joins EU QKD research project
BT Group was flagged as one of the UK participants in a Europe-wide quantum communications research project.
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PremiumBT Group launches IoT-based smart cycling trial at Adastral Park
BT Group launched an Internet of Things (IoT)-based smart cycling trial at its Adastral Park technology campus in Ipswich, UK.
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PremiumCMA response highlights BT Group’s concern in new digital world
BT’s views on regulating digital markets outline Group concerns that global scale can overwhelm national and international competitors. While BT is keen to see digital dominance curtailed, there are worries that telco data practices could get swept up in new regulation. BT’s fragile television business seen as vulnerable to ...
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PremiumEE runs choir engagement programme to boost employee morale and NPS
EE is running a choir engagement programme at its contact centre in Merthyr Tydfil, to help boost employee morale, reduce attrition and absence rates, and increase its Net Promoter Score (NPS) at the site.
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PremiumBT commits to new international climate targets
BT Group was among 87 companies to commit to new international climate targets, which are aiming to help restrict global temperature increases to 1.5°C above pre-industrial levels and reach net-zero emissions by 2050.
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PremiumBT España sale in final phase
Spanish challenger operator MÁSMÓVIL is now thought to be among four bidders remaining in the final phase of the sale of BT España, alongside US private equity firm Carlyle and Spanish venture capital firm Portobello Capital.
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PremiumBT Law under review as part of Group restructuring process
BT Group could be mulling wider changes to its BT Law operation that go beyond the managed legal services contract it recently signed with law firm DWF.
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PremiumCWU seeks assurance on BT’s ‘Colleague Board’
The Communications Workers Union (CWU) said it is seeking confirmation that BT’s proposal to establish a ‘Colleague Board’ from January 2020 would not affect existing relationships with “democratically elected union representatives”.
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PremiumBT Group begins reinvention as national champion
Jansen strives to present operator as a national and customer champion, with ‘Beyond Limits’ the new rallying cry. Social- and digital-inclusion efforts accompanying home nation sports sponsorship to highlight community links. Signs of progress on Allera’s declared Consumer strategy with customer experience and partnership aspirations to the fore. Consumer ...
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Products & ServicesVodacom South Africa roaming partner Rain launches uncapped 5G-based FWA service
Rain South Africa, a data-only new entrant and Vodacom South Africa (VdSA) roaming partner, launched an “uncapped”, 5G-based Fixed Wireless Access (FWA) service in parts of Johannesburg and Tshwane.
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Venturing & InvestmentsVodafone regional CEO Badrinath visits Ethiopia amid ongoing Group interest in the African nation
Vodafone’s Rest of the World Region Chief Executive Vivek Badrinath was said to have paid a visit to Ethiopia, underlining ongoing Group interest in the country.
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Venturing & InvestmentsVodacom increases stake in Vodacom Tanzania
Vodacom Group reportedly concluded a transaction to increase its shareholding in Vodacom Tanzania (VdT) to 75%.