​EE runs choir engagement programme to boost employee morale and NPS

btw307-wv-10

Source: David Beale / Unsplash

EE is running a choir engagement programme at its contact centre in Merthyr Tydfil, to help boost employee morale, reduce attrition and absence rates, and increase its Net Promoter Score (NPS) at the site. 

This is subscription-only content. Subscribe now.

Already a subscriber? Sign in here, or contact us to check if your company has access.

TelcoTitans multi-device access

Go Pro: Subscribe to TelcoTitans

Get full access to all TelcoTitans premium telco and digital infra content by subscribing today.

TelcoTitans.com Professional subscriptions include:

  • Full access to all TelcoTitans online news, insight and analysis
  • Exclusive Analyst Briefings and 10+ premium newsletters
  • Industry-leading insight and analysis that you simply cannot get anywhere else

“Super intelligence, consistently high quality, compact and easy to digest” – Deloitte.