All Philip Jansen articles – Page 12
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BT Group glad-hands investors as share pressure remains
While revised strategy plans for the UK were still bubbling, BT faced a tricky summer with a dwindling share price and investor concerns over operational challenges.
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BT Group begins reinvention as national champion
Jansen strives to present operator as a national and customer champion, with ‘Beyond Limits’ the new rallying cry. Social- and digital-inclusion efforts accompanying home nation sports sponsorship to highlight community links. Signs of progress on Allera’s declared Consumer strategy with customer experience and partnership aspirations to the fore. Consumer ...
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Allera under pressure as BT consumer market heats up
The heat of the spotlight on the Consumer division is rising as competition builds, and with it pressure on the division’s CEO Marc Allera.
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BT Group ready to take Johnson’s fibre call at face value
On the Q1 FY19-20 call, BT management regularly reiterated its willingness to support apparent ambition within the new Johnson government for complete UK full-fibre coverage by 2025. The open embrace did, though, have the feel of calling a bluff that almost, but never quite, tipped over into sarcasm.
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BT Group management update: Q1 FY19-20
Fewer positive indicators for the Group as competition weighs on Consumer, but signs that business-focused divisions are building momentum. Jansen already straining at the confines of existing BT strategy, and promises more aggressive stance in retail sectors. Allera’s more-for-more focus under pressure with fibre price-cuts, delays in bundling Sky ...
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Strategy & Change
Jansen pitches share ownership to shift BT Group culture
A new scheme aims to award £500-a-year in shares to each of the Group’s 100,000 employees, as Jansen encourages cultural change at BT.
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BT Group’s FY19–20 guidance: going down, but preparing to go up
BT’s plans to accelerate transformation, and push ahead with fibre rollout while improving customer experience, expected to impact its guidance for the 2019-20 financial year. Adjusted revenue expected to record a 2% drop for the year, with regulatory pressure and more competitive markets cited as key causes, alongside the ...
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BT Group management update: FY18-19
The results marked Jansen’s major public bow as head of the Group. New CEO was frank on the challenges facing BT, and equally honest in recognising no easy answers. Another year of falling revenue and EBITDA framed as a managed retreat in non-strategic areas, and in line with transformation ...
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BT's transformation plans heat up under Prospect resistance
BT grapples with unions, as it seeks to implement restructuring measures to cut costs. Prospect members vote to veto cost-cutting plan. BTFS transfer pushed through despite CWU grumbles.
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Strategy & Change
Jansen prepares to kick-off in public
Speculation was mounting on potential strategy updates that would accompany BT Group’s full year results presentation on 9 May 2019.