BT FY19–20: Jansen leading through the gloom

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Managed services revenue slumps at Global, while mobile fails to prove itself a panacea across corporate divisions. Guidance for the year largely achieved, but post‑COVID-19 uncertainty prompts Group to hold off on future forecasts. Transformation ambitions uprated on internal IT overhaul and redoubled commitment to invest in next‑generation networks, ...

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