All Operations articles – Page 20
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Vendor VoiceTeradata: balanced data foundation critical to digital transformation
If AI and ML are your future, make sure the data foundations are in place. Requirements and applications change but the need for a solid data base does not. Your data vision should be holistic, released from the complexity and inefficiency of hundreds and even thousands of siloes. Use ...
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OperationsFour-day weeks and home working at Telefónica
“Avant-garde” union deal writes in provisions for permanent hybrid working for 15,000 employees. Four-day week pilot promised for volunteer employees, with an accompanying drop in pay. 1% salary increase also flagged.
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PremiumVodafone taking NOC automation to the next level
Group says Celfocus-supported CIAS project has now gone live in five Group markets. Former Vodafone Portugal investment is also supporting new project to automate network configuration operations.
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OperationsAST SpaceMobile sets up UK arm
High-profile US startup establishing tech team in Leicester space hub. Move eases collaboration with Vodafone ahead of joint launch in Africa.
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B2BSims to head up new BT SoHo unit
Enterprise launches new iteration of Halo for Business with added support for micro-businesses. One of first major moves by Enterprise division following entrance of new CEO Rob Shuter in February.
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OperationsVodafone banks on the Nile for flow of efficiencies
Group Annual Report sheds light on shared services transformation under the _VOIS division. Egypt emerges as the Group’s largest territory by headcount. CFO Della Valle points to _VOIS “role efficiencies” as it de-siloes, standardises, and harmonises operations.
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PremiumO2 data centres cool off with fresh air
Data centre upgrade reduces carbon emissions. New fresh air cooling equipment, paired with software from EkkoSense, used to keep data centres cool. “Radical” system supports O2’s pursuit of net-zero emissions by 2025.
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OperationsDT to halve real estate footprint in cost reduction drive
Group will shutter 50% of its German real estate in the period to December 2024. Expected net savings could reach €200m. Reflective of a “new way of working” at T-Systems and TDE.
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OperationsDeutsche Telekom Pan-Net adds Austrian DCs
Three new data centres added to Pan-Net’s Europe-wide footprint of 17. Project manager Lazova flags DCs ready for “application onboarding” .
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Strategy & ChangeVodafone CFO: Shared Services at the heart of digital strategy
Finance’s Shared Services division was spark for Group’s digital strategy. Vodafone Group CFO Margherita Della Valle is not “empire building”. Shared Services drives efficiency, but not immune from cuts.
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OperationsISS on track to resolve DT deal setbacks
DT’s FM partner incurred one-off costs in 2020. CEO confident that DT contract will be “moving towards breakeven” in 2022. ISS shedding subsidiaries as part of new OneISS strategy. Former DT procurement chief joins ISS as head of German division.
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OperationsBT’s revamped Newcastle office set for re-opening
Operator to inaugurate opening of “one of first” upgraded offices under Better Workplace scheme. “First phase” of site redevelopment completed, with hybrid working practices helping maintain operations in meantime. Gosforth to prioritise employee welfare as a means to boost customer service.
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OperationsNew East London BT HQ preps for sale
One Braham, soon to be BT’s main office, is reportedly being readied for a £500m sale. BT due to move at the end of the year after leaving 81 Newgate Street.
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Vendor VoiceTeradata: telco leaders must step up to seize data opportunity
Breaking down silos to seamlessly orchestrate data can deliver a virtuous circle of customer improvement and operational efficiency, presenting a springboard for a strategic reboot. In adopting tech sector business models, telcos have yet to fully grasp the value of their data assets, with coordination acting as a powerful ...
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Suppliers & SCMHot property Sitetracker expands ties with Vodafone
Group buying and property units join forces to form new collaboration with project management software supplier. Sitetracker builds on collaboration with Tomorrow Street, securing tie-up with latter’s parent VPC.
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Network & InfraMBNL embraces machine learning for predictive maintenance
JV working with Kortical, Blue Prism, and Greenhouse Intelligence. Algorithms predict mast cooling system failures to prevent overheating and outages.
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OperationsOTE hails completion of organisational revamp
Extraction of field and customer ops wrapped up as OTE seeks to bolster efficiency following challenging FY20. Early retirement programme continues to deliver savings.
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InterviewOpenreach pushes ahead in journey to agile
CTIO Colin Lees discusses three-year transformation project across IT, network, and processes to support FTTP rollout. Independent Openreach Technology division treads in parent’s tech footsteps. Adopts agile development where it can and organises into Tribes and Squads. Data strategy seeks “single source of truth”. Takes pragmatic approach to cloud ...
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Products & ServicesTelekom Security expands into OT systems
Magenta Industrial Security adds operational technology (OT) systems to Security Operations Centre. Partnership with Hitachi ABB Power Grids and Securitas to address energy sector.
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Network & InfraDeutsche Telekom wraps up Austrian tower spinout
Another building-block added to multi-layered platform Group is bringing together in European tower space.