Telefónica expands B2B portfolio with voice AI tech
Operator offers AI-powered transcription and virtual assistants to Spanish enterprises, marking latest step in planned modernisation of B2B comms portfolio. Launch highlights voice as a key area for telco AI innovation, as Telefónica and other European telcos tinker with the technology…
This article includes:
- Organisations; Telefónica; Telefónica España; Mavenir; Meliá Hotels International; Lingmo International; Intel; Ericsson; VM O2; Virgin Media O2; Dubber; Google; RingCentral; Ringover; T-Mobile; OTE; Deutsche Telekom; BT; RingCentral (partner); ElevenLabs; Mistral AI; Lingmo; Microsoft.
- Geographic: Spain; Europe; Germany; Greece; United States; UK.
- People: Javier Pascual; Andrea Folgueiras; Marc Murtra.
- Themes: AI; voice AI; transcription; AI-powered; AI assistant; Centrex AI; Centrex IP; Centrex 365; live translation; real-time translation; AI Innovation Hub; Transform & Grow; AI notes; anti-spam solutions; conversational intelligence; cloud-based platform; 5G standalone; data loss prevention; insights; productivity; agility; enterprise; B2B portfolio; telco AI; voice services; IoT.
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