All Operations articles – Page 15
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PremiumDriss flags German automation progress
Telekom Deutschland ‘close to retiring’ legacy IMS network following NIMS migration. Automation more about driving ‘hyperscaler-like’ experiences in order to meet customer requirements and increase revenue.
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OperationsDetecon starts hiring for new Nordics business
Detecon Nordics to be headquartered in Sweden.
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OperationsDeutsche Telekom retains Russian presence
Reports indicate hundreds of employees remain in St. Petersburg, two months after software development was said to be moved elsewhere.
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OperationsVodafone flags German shop closures
Recalibrating German business to axe portion of retail network amid declining footfall.
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Public AffairsAction ballot date set as union “maximises” BT pressure
Communication Workers Union to post ballot papers on 15 June.
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PremiumElsewhere in Telefónica Infra-Tech: Telxius expands Brazilian connections
FiBrasil begins building up IT stack; Tech targets US cloud market.
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OperationsVodafone targets hundreds of OSS apps with “aggressive” cull
Group sets five-year target to whittle 1,200 OSS apps down to 600.
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OperationsTelefónica Tech unveils digital operations hub at Madrid HQ
New Digital Operations Centre forms part of the Group’s Innovation and Talent Hub transformation strategy.
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Public AffairsDeutsche Telekom strikes wage deal with union
Agreement on wage increases reached after third round of talks.
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OperationsBT targets skills shortage with Digital Campus plans
Ongoing skills transformation programme will see a virtual learning environment established, dubbed a “one-stop shop” for employee development. Internal reskilling and upskilling remain central to Group’s sustainable growth plan.
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Public Affairs“If you’re a bully, you get a pasting”: union continues BT bashing, confirms action ballot
Communication Workers Union Annual Conference galvanises members as it takes fight to BT. Industrial action ballet to go ahead “as soon as possible”. “These people have no integrity” says Deputy General Secretary Andy Kerr.
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Partnerships & AlliancesStill no date for Safaricom Ethiopia launch
STE indicates it is close to reaching network-sharing agreements with Ethio Telecom. Changes to national payments law should pave way for M-PESA.
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OperationsVodafone exec hails big data benefits of Google Cloud
Ignacio Garcia says Vodafone collaboration with Google Cloud Platform has helped improved customer satisfaction and lower TCO. Platform processed more than 100 exabytes from Group operations in 2021.
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OperationsTelefónica tightens management focus for Spanish platform play
Previously heralded Industry Verticals unit now up and running as Telefónica implements a more ambitious multi-play strategy. Growing Wholesale business receives dedicated leadership, while regional management will take greater role in supporting B2B sector. Brand manager Serrahima given broader remit to improve customer experience in all sectors.
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OperationsTelekom Deutschland CEO urges regional decision making
First meeting of five ‘Regio Circles’ takes place in Berlin. Gopalan keen to empower local customer-facing units to improve end-user experiences. Fibre and 5G services a priority.
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OperationsDeutsche Telekom setting up new IT consulting arm
New consultancy business added to brief of Group CIO Peter Leukert. Move appears designed to support Group’s ERP transformation. Step comes amid wait for confirmation of ERP outsourcing deal with Accenture.
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People“Stability and continuity” key as Al-Saleh extends T-Systems stay
Chief Executive agrees to continue leading the business until at least 2027. Will guide T-Systems through “the next phase” following four-year transitional period.
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OperationsCost-cutter and digitiser _VOIS: Vodafone’s agent of change lands in three new Local Markets
Vodafone Intelligent Solutions said to have created new bases in Albania, Turkey, and the UK. Group’s long-term centralisation efforts netted over €1.2bn in savings in the three years to March 2021.
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OperationsTPG cleared to separate wholesale and retail operations
Australian Competition and Consumer Commission greenlights ‘joint functional separation’ of the subsidiaries from 7 October 2022. Regulator believes the move will enhance competition in both segments. TPG is looking to create a new fibre-to-the-building (FTTB) wholesale business.
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PremiumT-Sys extends Spanish hiring spree to Reus centre
T-Systems Iberia to hire 300 employees in Catalan city. Move runs in parallel with expansions in Barcelona and Granada. Spanish unit claims to be experiencing rapid growth and seen as positioning for NextGenerationEU recovery funding opportunities.