Vodafone Consumer – Page 4
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Premium
Vodafone UK claims MORAN first
OpCo announces ‘active’ RAN-sharing capabilities. Partner O2 UK seems best-placed to take advantage. Broader sharing push at top of UK agenda.
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Premium
Amdocs tapped for effort to unclog Vodafone’s Spanish sales funnel
Vodafone Spain to do deeper dive into customer journeys. News fits a trend of Amdocs showcasing its presence across the Group.
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Products & Services
Vodafone UK free roaming may remain post-Brexit
A Vodafone UK (VfUK) spokesperson assured it had no plans to reintroduce roaming charges post-Brexit
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Strategy & Change
Reprieve for Talkmobile as Vodafone UK revamps brand
Further step in Group’s reconciliation with virtual operators.
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Products & Services
VodafoneZiggo launches Wifi Assistant
Dutch OpCo releases tool to track and improve Wi-Fi performance in homes and offices.
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Products & Services
Vodafone Group revamps MyVodafone; puts app to work selling
Refreshed MyVodafone app launches; 16 markets targeted. Promises better personalisation. Leadership takes yet another shot at reducing retail costs. Forms part of Digital First strategy to upend retail channel model.
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Products & Services
Vodafone gets down to business with RCS
Group partners with Out There Media following two RCS-supported brand campaigns in South Africa. Vodafone’s Liz McCord: RCS Business Messaging is “the game-changer the industry has been waiting for”.
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Premium
Vodafone error lands UK customers with £1,000 charges
Roaming Vodafone UK customers mistakenly given bills up to £9,000 in system error.
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Products & Services
Reverse Call feature introduced by Safaricom
Safaricom released a Reverse Call feature, enabling its customers to transfer the cost of a call to the receiver.
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Premium
Vodafone UK customers hit with slow broadband speeds
Vodafone UK (VfUK) experienced slow peak-time broadband speeds for nearly one week towards the end of August 2019.
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Premium
Vodafone Portugal and TechSee working on Vodafone Visual Support
Vodafone Portugal (VfP) is working with TechSee, a visual assistance solutions specialist, on an augmented reality-based customer support tool.
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Products & Services
South Africa becomes ninth V by Vodafone territory
Internet of Things push expands to consumer space.
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Public Affairs
Vodafone Germany under more pressure to offer Vodafone Pass EU-wide
Consumer group wins bid to force VfD to offer Vodafone Pass across EU. VfD can appeal; court decision non-binding. Calls for a hefty fine on OpCo.
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