Vodafonewatch

Vodafone and Amdocs go again on CX improvement

2021-09-02T15:12:00

Vodafone and Amdocs go again on CX improvement

Source: Artur Kraft / Unsplash

Group-wide partner tapped to deliver CRM upgrade for Spanish OpCo. Tie-up marks an expansion of previous CX-oriented arrangement. Focus on helping facilitate Vodafone Spain’s “TechCo” transition and cost reductions.

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