Operations – Page 8
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OperationsTelefónica turning Madrid HQ into digital skills factory
Group ups corporate social responsibility efforts by dedicating real estate to societal pursuit of digital adaption. Talent Hub aims to re-skill 100,000 people per year. Internal skills upgrade high on Group agenda.
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OperationsVodafone Spain’s downsizing plan under union scrutiny
Operator proposes to outsource remaining retail outlets, rather than close them as part of job cull. Unions want assurances that employment is “guaranteed” and that outsourcing of workers is voluntary.
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OperationsOpenreach’s Selley slams “shambles” of UK EV charging market
UK’s second-biggest van owner buying electric vehicles from Spain because of lack of domestic commercial electric van manufacturing. Openreach CEO bemoans thin and unreliable charging network; says UK “behind game”. Just 600 of Openreach’s 28,000 commercial vans currently electric. CEO regards hydrogen as likely candidate for heavy vehicles.
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OperationsVodafone Spain staff set for more redundancies
Challenged Spanish OpCo initiates plan to remove another 500-plus people from its headcount. Another large-scale downsizing move made under cover of Digital Telco transformation, and as fodder for Group’s centralisation-led efficiency plans.
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OperationsPourrat cuts the ribbon at BT Sourced HQ
BT procurement unit’s Dublin offices formally opened. Chief Procurement Officer Cyril Pourrat, mastermind behind the ProcureCo, leads the launch.
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OperationsVivo Empresas gets hiring to accelerate digital sales
B2B unit to ramp up commercial activity through New Talents scheme. Hybridised work schedule on offer to applicants.
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OperationsIndus Towers said to firm up IT systems rework
TowerCo CEO flags progress in pursuit of post-merger synergies. “Indus team” completes IT systems integration, meaning management of 180,000+ site portfolio falls under one roof.
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OperationsFour-day weeks and home working at Telefónica
“Avant-garde” union deal writes in provisions for permanent hybrid working for 15,000 employees. Four-day week pilot promised for volunteer employees, with an accompanying drop in pay. 1% salary increase also flagged.
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OperationsAST SpaceMobile sets up UK arm
High-profile US startup establishing tech team in Leicester space hub. Move eases collaboration with Vodafone ahead of joint launch in Africa.
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OperationsVodafone banks on the Nile for flow of efficiencies
Group Annual Report sheds light on shared services transformation under the _VOIS division. Egypt emerges as the Group’s largest territory by headcount. CFO Della Valle points to _VOIS “role efficiencies” as it de-siloes, standardises, and harmonises operations.
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OperationsDT to halve real estate footprint in cost reduction drive
Group will shutter 50% of its German real estate in the period to December 2024. Expected net savings could reach €200m. Reflective of a “new way of working” at T-Systems and TDE.
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OperationsDeutsche Telekom Pan-Net adds Austrian DCs
Three new data centres added to Pan-Net’s Europe-wide footprint of 17. Project manager Lazova flags DCs ready for “application onboarding” .
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OperationsISS on track to resolve DT deal setbacks
DT’s FM partner incurred one-off costs in 2020. CEO confident that DT contract will be “moving towards breakeven” in 2022. ISS shedding subsidiaries as part of new OneISS strategy. Former DT procurement chief joins ISS as head of German division.
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OperationsBT’s revamped Newcastle office set for re-opening
Operator to inaugurate opening of “one of first” upgraded offices under Better Workplace scheme. “First phase” of site redevelopment completed, with hybrid working practices helping maintain operations in meantime. Gosforth to prioritise employee welfare as a means to boost customer service.
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OperationsNew East London BT HQ preps for sale
One Braham, soon to be BT’s main office, is reportedly being readied for a £500m sale. BT due to move at the end of the year after leaving 81 Newgate Street.
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OperationsOTE hails completion of organisational revamp
Extraction of field and customer ops wrapped up as OTE seeks to bolster efficiency following challenging FY20. Early retirement programme continues to deliver savings.
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OperationsVodafone’s Read: “pre-COVID office concept is gone”
Future Ready office pilots taking place in UK, Czechia, and Hungary. Nick Read outlines long-term policy changes implemented in response to the pandemic, with norms changed to support a “hybrid” work future. Distributed, regional model to promote diversity and inclusion.
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OperationsTPG: no plans to drop Vodafone brand
Telco forced to clarify position on sub-brand strategy amid media speculation. Appointment of former Vodafone NZ exec to see refresh of brand strategy, with focus on driving better customer experience.
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OperationsBT picks Belfast for legal relaunch
Multi-million-pound investment goes towards revamp of Group’s legal presence. Another BT function chooses to switch activities across Irish Sea.
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OperationsMagyar Telekom looks for lodgers in new HQ
Operator looking to mitigate overheads after opting to permanently shift to a hybrid working model. 5,500-strong workforce largely remote since spring, bar brief return. Sub-letting to partners on the cards. Wider Group-level philosophy changes take effect.