Latest Vodafone Insight – Page 66
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OperationsVodafone Spain’s downsizing plan under union scrutiny
Operator proposes to outsource remaining retail outlets, rather than close them as part of job cull. Unions want assurances that employment is “guaranteed” and that outsourcing of workers is voluntary.
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Strategy & ChangeAdobe on rise as Vodafone signals more marketing shifts
Adobe to play further role in transformation programmes over coming months. Adobe, Dentsu, Facebook, and Google point to value of symbiotic relationships with Vodafone.
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Innovation (R&D)Froment-Curtil highlights TOBi’s expanding role amid digital focus
TOBi now present in 15 Vodafone markets, although maturity of deployments varies. Aim is for TOBi to take over 100% of inbound conversations and limited sales transactions. Froment-Curtil sets out his stall as Group CCO.
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PremiumTPG Telecom dials up 3.5GHz spectrum holdings
Australian operator ups 5G pace via acquisition of 29×5MHz concession from Dense Air, in return for 2.6GHz licences. Deal sees TPG subsidiary adsorb assets of Dense Air’s local business.
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Innovation (R&D)Vodafone seeks in-house ‘unicorns’ as part of platforms push
New startup innovation division established, with Group veteran Jorge Bento appointed Director.
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Strategy & ChangeVodafone Spain sets sights on retail electricity market
Vodafone Spain enters electricity services space with new Vodafone Energía subsidiary. Unit targeting territories outside its footprint. Precedent set by rivals as telcos seek market differentiation.
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Partnerships & AlliancesVodacom’s Super App cushioned if “politics” plays up
Vodacom CEO Shameel Joosub says operator’s VodaPay Super App smarts are protected if political changes affect Alipay. Alipay technology underpins Vodacom’s financial services growth plans. Super App set for commercial launch in South Africa this month.
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M&AVodacom aims for 100m fintech users on road to sale
CEO Shameel Joosub sets sights on nine-figure base to win better bargaining position with potential buyers and partners. Vodacom taking control of fintech offerings in Ghana and Egypt, to fuel expansion.
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Vendor VoiceTeradata: Telcos can’t afford to wait on CX digitalisation
Telco investment in best-in-breed tools has embedded data silos that need to be opened to complete the customer picture in a data-driven environment. Recent financial sector experience demonstrates that focus on a holistic and cloud-enabled view of the customer, and not individual product lines, is an essential element of ...
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M&ALiberty CEO: call me, Nick, if you want to sell VodafoneZiggo
Mike Fries says Liberty “open-minded” on possibility of transaction with co-parent Vodafone. Management of Dutch JV conducting “strategic review” around issues including infrastructure and content ownership.
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PeopleSwantee ends fleeting spell on Vodafone board
As-yet-unrevealed clash of interests prompts former EE CEO to leave Group after less than two months. Move comes amid M&A action in both UK and Netherlands.
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Enterprise (B2B)Safaricom upping B2B ante with new marketplace
Kenyan operator looking to connect better with small business requirements. Move furthers Safaricom’s “fintech-anchored” digital growth strategy.
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M&AVodafone’s nudge technique gets STC ‘back to table’
Regional media reports indicate that Saudi Telecom Company is seeking to revive a buyout of the Group’s Egyptian business, after failure of 2020 deal. Move follows Vodafone’s exploration of an internal switch of Egyptian OpCo.
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Network & InfrastructurePortugal’s auction pain continues as Spain shines on digital
Sale process now at 178 days and counting. Nick Read continues to sing praises of Spain’s example on digitisation. The CEO again warns that Europe is lagging on 5G and digital infrastructure.
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PremiumVodafone people moves: Ethiopia hierarchy laid out
Inaugural leadership team named at Safaricom Telecommunications Ethiopia, with remaining executives reported in local press. Vodafone Ghana opens search for new CTO after incumbent exits for MTN. Further changes at Partner Markets after meld within Vodafone Business.
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Network & InfrastructureVodafone Turkey CEO signals support for three-way FibreCo
Turkey’s President is said to be in favour of a joint infrastructure company. Recently appointed Vodafone Turkey CEO appears keen too, as part of new 2025 growth strategy.
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Venturing & InvestmentsVodafone ups investment in collaboration player VOSS
Group contributes to new funding round by long-time unified comms services partner. Rare sign of activity at Group’s startup investment unit Vodafone Ventures. VOSS bidding for growth following pandemic shake-up to business collaboration.
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PeopleVodafone picks Microsoft exec to upgrade purchasing ops
Experienced US buying executive bulks up Vodafone Procurement Company’s supply chain leadership team.
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Public AffairsVodafone Germany takes action over sales partner fraud
Media report suggests German OpCo could incur fines over data privacy violations. Whistleblower said to have demanded €900,000 in exchange for non-publication of data. German case follows privacy incidents involving third-party agencies in Italy and Spain.
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PremiumVodafone Group’s Dutch and British tower partners look to cash in
Liberty CFO says group “not in love with” tower ownership and keen to unlock value in Belgium, Netherlands, and UK. Telefónica hands Goldman Sachs reins to examine prospective Cornerstone share sale.