BT Consumer – Page 24
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Content & TV
BT Sport may back-peddle on Six Nations bid
Public negativity towards potential pay-TV broadcasting of Six Nations rugby may deter BT Sport from participating in bidding for upcoming rights.
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Premium
BT Technology people movements, April 2020
Kevin Foster retires from his BBF spot, leaving his seat to CommScope’s John Blackford.
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BT Consumer people movements, April 2020
Jim Hathaway and Ryan Welch get new titles, Tom Portman heads off.
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BT and Cisco get ducks in row for SME drive
Vendor parades BT as a valuable sell-through partner for new Cisco Designed for Business product portfolio.
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Rival trifecta may oust BT from rural-sharing proposal
Potential three-way deal could exclude BT over costing roadblock. O2 UK leads pushback, warning BT fees may undermine project viability. March 2020 deadline looms.
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Updated BT TV aims for platform flexibility
Integration of Sky’s Now TV into BT’s YouView-based platform enabling Consumer to offer a more rounded pay-TV product with simplified access to a range of OTT services. New packages built on apparently contradictory goals of leveraging demand for flexible on-demand services while also tying customers into two-year contracts. Sky ...
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Public Affairs
Operators set to retain licence fee windfall
BT Group looks set to keep £82m returned after courts found Ofcom had not followed due process in introducing hefty licence fee hikes.
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Virgin Media bites back in Bristol billboard campaign
Virgin Media UK took a pop at BT’s fibre-to-the-premises (FTTP) advertising in the city of Bristol by branding it as “dubious” and “unsubstantiated”.
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EE offers complimentary BritBox
EE is to offer new and existing pay-monthly mobile and tablet customers a free six-month subscription to BritBox.
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Strategy & Change
Everything Everywhere, over and out
Everything Everywhere Limited, the original entity behind the Deutsche Telekom and France Télécom merged mobile venture that became EE, was finally dissolved through a voluntary strike-off action
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BT Yahoo! emails to be migrated
BT is reportedly taking another stab at migrating BT Yahoo! email users away from legacy Yahoo! accounts in a trial limited to a small number of customers.
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BT Consumer, EE hike prices
There were rumblings in the press in response to price rises from BT Consumer and EE, with the customer-facing businesses implementing their latest inflation-based changes.
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BT Consumer completes customer service onshoring
BT Consumer flagged completion of the onshoring of all its customer service contact centres, which it claimed was ahead of a previously declared deadline of 31 December 2020.
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BT Halo gets new marketing push
BT launched its latest marketing campaign for BT Halo, the premium converged service family it debuted in 2019.
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Premium
BT urges customers to return old kit
BT launched an initiative to encourage upgrading and departing customers to return spent equipment.
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Public Affairs
Ofcom’s quarterly complaints report good news for EE
Ofcom’s quarterly Telecom and Pay TV Complaints report revealed comparatively positive numbers for BT Consumer’s fixed broadband and landline offerings, but mixed results in mobile, with EE excelling compared with a struggling BT Mobile.
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Wilder-Fury bout exclusive on BT Sport
The Deontay Wilder–Tyson Fury heavyweight boxing rematch broadcast on BT Sport’s pay-per-view (PPV) channel was tagged as one of the most lucrative PPV TV events ever held.
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Public Affairs
Ofcom rebukes phone ‘locking’ policies
EE and rivals including Vodafone UK were rebuked by Ofcom for continuing the practice of ‘locking’ mobile phones to their networks.
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Premium
EE: Free roaming will survive Brexit
EE assured it had no plans to reintroduce roaming charges post-Brexit, despite warnings from the British government that Roam Like at Home arrangements may end for UK citizens visiting the EU
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EE’s Rapid Site adds 5G support
Rapid Site, EE’s managed solution for “prompt” provision of 4G fixed wireless services on construction sites and other temporary locations, now also appears to be supporting 5G.