• Jim Hathaway and Ryan Welch get new titles, Tom Portman heads off.

BT Consumer people movements, April 2020

BT Consumer people movements, April 2020

Source: David Dibert / Unsplash



Jim Hathaway

New role

Jim Hathaway was appointed Head of Development for Consumer Self‑Service at BT Consumer. He was previously Senior Manager of Design & Development at EE.

Tom Portman


Plusnet Director of Delivery & Transformation Tom Portman left for British Airways, where he became Head of Business Transformation. Increasing integration with its BT Consumer parent has seen a number of high-profile exits of late at Plusnet (BTwatch, #310).

Ryan Welch

New role

Ryan Welch, formerly Head of Channel at EE, was named Head of Devices for BT/EE, taking on responsibility for handsets, mobile broadband, and tablet devices across both brands.

Jason Wood

External Appointment

Jason Wood took on a role as Head of Brand Management at BT, joining from hotel chain OYO UK where he was Brand & Creative Director. He was brought in to fill Kathryn Bathurst’s place after she went on maternity leave.