BTwatch

BT Consumer completes customer service onshoring

2020-03-11T01:38:00

btw310-xx-wv-call-centres

Source: Alexander Andrews / Unsplash

BT Consumer flagged completion of the onshoring of all its customer service contact centres, which it claimed was ahead of a previously declared deadline of 31 December 2020.

This is subscription-only content. Subscribe now.

Already a subscriber? Sign in here, or contact us to check if your company has access.

TelcoTitans multi-device access

Go Pro: Subscribe to TelcoTitans

Get full access to all TelcoTitans premium telco and digital infra content by subscribing today.

TelcoTitans.com Professional subscriptions include:

  • Full access to all TelcoTitans online news, insight and analysis
  • Exclusive Analyst Briefings and 10+ premium newsletters
  • Industry-leading insight and analysis that you simply cannot get anywhere else

“Super intelligence, consistently high quality, compact and easy to digest” – Deloitte.

Subscribe to TelcoTitans Professional today