Latest – Page 24
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Strategy & ChangeHöttges takes up seat on Daimler Supervisory Board
Appointment shows growing affinity between telecom and automotive sectors. DT, Daimler face common challenges on transformation journeys.
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PeopleHaines bows out at BT
Veteran omnipresent through a plethora of BT reinventions confirms departure plans. Completing final service launch supporting new data and AI solutions. Expecting to return to a frontline role after a short break.
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Strategy & ChangeOpenet closes out charging win for EE
Vendor’s footprint extended beyond BT Mobile. Deal not just about adding capability — cost savings side noticeably talked up and project sees meld of existing charging technology partners.
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Network & InfrastructureVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
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Products & ServicesBT wants to be the Deliveroo of broadband
Group gets “re-imaginative” and fancies that AI can help it drastically reduce the wait customers face for broadband services. Exec admits current lag for broadband set up is “unacceptable”.
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PremiumBT FY19–20: Looking on the bright side with new transformation plan
A new five-year plan, building on the transformation programme introduced in May 2018 was heralded by the Group.
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PremiumTelefónica to integrate DTS
Operating business said to be moving to next stage of TV asset tidy-up.
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Financial & PerformanceTelefónica talks up increasing digital relevance
Group believes seismic societal change will emphasise the relevance of emerging digital services. However, in recent months the rate of growth has been slowing, not accelerating. Corporate digitalisation still where the money’s at for Telefónica, with changes in the consumer market focused more on updating sales channels and improving ...
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PremiumTelefónica Transformation: ahead of schedule but hitting a bump
Digital services revenue hits 17% revenue increase year-on-year, with the bulk coming from video services. Telefónica Infra remains barebones, but the future looks promising.
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PremiumTelefónica’s FY19: building a hybrid engine for a juggernaut
Targets on profit and revenue for the year achieved, but Group now guiding for a period of ‘low and slow’ progress on key financial metrics. While financial growth looks hard to come by, Álvarez-Pallete is aiming to create a higher purpose for Telefónica and drive engagement with his transformation ...
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PremiumBT Consumer launched Digital Voice
The next step in the operator’s transition to all-digital, all-IP voice.
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PremiumPublic sector must upgrade legacy kit, BT warns
BT warned public sector customers to upgrade legacy analogue kit before support is pulled in March 2020.
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PremiumAlonso sets out his stall as Digital Consumer Officer
Digital Consumer services arguably a secondary consideration in a unit dominated by executives with an innovation or entrepreneurial bent. Previously-launched Digital Home solutions and added-value services may get a burst of management attention in the early days of the unit.
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Strategy & ChangeTelekom Deutschland to close nearly 100 stores in digital shift
NatCo goes omnichannel; pushes button on reorganisation around digital. Few details offered but recalibration looks significant for people, organisation, and technology. Union agreement firmed up pre-announcement.
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PremiumBT Enterprise heads to Scotland with Google Digital Garage
BT Enterprise partnered with Google Digital Garage in Glasgow to offer small- and medium-size enterprises (SME) free digital training.
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PremiumÁlvarez Pallete into 5th gear on Telefónica transformation
‘Big Four’ operating businesses of Brazil, Germany, Spain and UK to be the focus of the Group, with Latin America operationally isolated, and potentially spun-off. New divisions Telefónica Infra and Telefónica Tech created. The former handling physical assets with Telxius as its cornerstone, while Telefónica Tech will drive commercial ...
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Strategy & ChangeTelefónica Argentina joins rivals at business roundtable
Movistar formed a Business Roundtable for the ICT Industry, together with rivals Claro and Telecom Argentina.
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PremiumBT signs contracts with SAP
BT is following through with transformation commitments and a significant contract with SAP was unveiled, intended to support an overhaul of the finance department and BT’s approach to human resources.
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PremiumSaphety wins invoicing contract with Vodafone Hungary
Electronic billing specialist Saphety won a three-year contract to install and support an electronic invoicing system at Vodafone Hungary (VfH).
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Strategy & ChangeVodafone Roaming Services among group transforming wholesale settlement processes
Vodafone Roaming Services (VRS) was said to be working with fellow operators and technology partners on a blockchain-based system to transform wholesale settlement processes.