- BT warned public sector customers to upgrade legacy analogue kit before support is pulled in March 2020.
BT warned public sector customers to upgrade legacy analogue kit before support is pulled in March 2020. Public sector organisations were singled out because BT is reported to still have 900 customer accounts based on legacy analogue and Kilostream circuits, and a further 135 on old Featurenet virtual private networks. A limited number of accounts are said to qualify for BT’s Emergency Overrun Service, enabling them to receive extended support past the March deadline — but not beyond December 2025, when BT’s entire ISDN and PTSN portfolio is due to be shuttered (BTwatch, #296, #297, and passim). A particular concern for the digital transition is the alarm and telecare market, of which many players rely on analogue copper cables. Providers have been invited since 2017 to test their equipment in the BT Digital Services Lab at Adastral Park.