BTwatch News – Page 73
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BT plays 4-3-3 against football obstacles
BT’s 4-3-3 campaign got underway, tackling obstacles in grassroots disability, para, and women’s football.
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BT commits to UN LGBTI standards
BT Group committed to the United Nations’ (UN) Lesbian, Gay, Bisexual, Transsexual, and Intersex People (LGBTI) Standards of Conduct for Businesses
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EE offers complimentary BritBox
EE is to offer new and existing pay-monthly mobile and tablet customers a free six-month subscription to BritBox.
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Strategy & Change
Everything Everywhere, over and out
Everything Everywhere Limited, the original entity behind the Deutsche Telekom and France Télécom merged mobile venture that became EE, was finally dissolved through a voluntary strike-off action
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BT Yahoo! emails to be migrated
BT is reportedly taking another stab at migrating BT Yahoo! email users away from legacy Yahoo! accounts in a trial limited to a small number of customers.
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BT Consumer, EE hike prices
There were rumblings in the press in response to price rises from BT Consumer and EE, with the customer-facing businesses implementing their latest inflation-based changes.
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BT Consumer completes customer service onshoring
BT Consumer flagged completion of the onshoring of all its customer service contact centres, which it claimed was ahead of a previously declared deadline of 31 December 2020.
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BT Halo gets new marketing push
BT launched its latest marketing campaign for BT Halo, the premium converged service family it debuted in 2019.
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BT urges customers to return old kit
BT launched an initiative to encourage upgrading and departing customers to return spent equipment.
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Public Affairs
Ofcom’s quarterly complaints report good news for EE
Ofcom’s quarterly Telecom and Pay TV Complaints report revealed comparatively positive numbers for BT Consumer’s fixed broadband and landline offerings, but mixed results in mobile, with EE excelling compared with a struggling BT Mobile.
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Wilder-Fury bout exclusive on BT Sport
The Deontay Wilder–Tyson Fury heavyweight boxing rematch broadcast on BT Sport’s pay-per-view (PPV) channel was tagged as one of the most lucrative PPV TV events ever held.
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Public Affairs
Ofcom rebukes phone ‘locking’ policies
EE and rivals including Vodafone UK were rebuked by Ofcom for continuing the practice of ‘locking’ mobile phones to their networks.
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EE: Free roaming will survive Brexit
EE assured it had no plans to reintroduce roaming charges post-Brexit, despite warnings from the British government that Roam Like at Home arrangements may end for UK citizens visiting the EU
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EE’s Rapid Site adds 5G support
Rapid Site, EE’s managed solution for “prompt” provision of 4G fixed wireless services on construction sites and other temporary locations, now also appears to be supporting 5G.
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BT Mobile trials Underground Wi-Fi participation
A limited number of BT Mobile customers were invited to participate in a Wi-Fi trial on the London Underground.
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BT Consumer launched Digital Voice
The next step in the operator’s transition to all-digital, all-IP voice.
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Public sector must upgrade legacy kit, BT warns
BT warned public sector customers to upgrade legacy analogue kit before support is pulled in March 2020.
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BT extends 5G mobile offering
BT extended its 5G mobile offering to all customers, reversing an earlier decision to limit the high-speed service to premium Halo packages.
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BT Ireland fencing bid denied
BT Ireland was denied permission to construct secure perimeter fencing around its Dublin data centre.