BT Strategy & Change – Page 7
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Strategy & ChangeBT builds up Data & AI Solutions biz
Data & AI Solutions business searches for revenue gold in BT Group’s data hills. BT researchers tap data for better customer experience, while Openreach data scientists reduce cost of fibre rollout.
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PremiumBT people moves: IT executives reshuffled
IT Managing Director Rachel Higham confirmed her departure, leaving a vacancy for the all-important IT transformation project. Changes to Group’s regional management, including the exit of BT’s England Director and a new Openreach Scotland chair. High-profile alumni take advisory spots at UK regulators.
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Strategy & ChangeElsewhere in Openreach: job creation takes off
European fibre surge anticipated; Openreach partner folds.
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Strategy & ChangeJansen floats potential for Openreach stake sale
“Open-minded” Jansen may see an Openreach stake sale as a way to relieve pressure on investor demands for a quicker transformation. While CEO’s tone more positive on an asset sale, the challenges of extricating elements of the Group for a sell-off may limit options.
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Suppliers & SCMBT procurement relocating to Dublin
Group CPO Pourrat energising procurement transformation with a new standalone business. Move to Dublin officially linked to city’s Big Tech hub, but Brexit bridge may also prove useful. White-collar union Prospect “dismayed” by the plans.
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Suppliers & SCMBT taps Qlik for data analytics prowess
BT aims to create a ‘data-literate workforce’ to improve how it exploits its vast troves of customer data for up-selling opportunities.
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Strategy & ChangeCWU plots against BT transformation plans
Union’s Bonfire Night declaration promises fireworks as BT attempts to simplify processes linked to redundancies. BT management under opposing pressure from investors to move more quickly to reduce headcount.
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Strategy & ChangeBT deploys bot to get top techies talking
“Robotic speed dating” sessions among changes being made in a bid to build better connections within Group’s technology leadership. BT getting creative as it grapples with change agenda.
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Consumer (B2C)Legacy IT hinders BT Consumer brand meld
Siloed IT for BT, EE, and Plusnet creates cross-selling challenge. Vendor selection process for IT overhaul has been going on four years and is not yet complete.
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Strategy & ChangeElsewhere in Openreach: engineers honoured, Welsh targets in sight
Engineers honoured with MBEs; fibre expansions trumpeted in Scotland and Wales; and PSTN switch-off trudges on.
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Vendor VoiceF5: telcos need allies for digital leap forward
In an interview with BTwatch, key figures from F5’s European operations discuss the application security service provider’s relationship with BT Group in the wake of securing a place on the telco’s streamlined list of 15 certified security partners. Richard Holben, the vendor’s BT Global Account Manager, and Ian Harris, ...
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Strategy & ChangeBT moves house in Hungary
Group’s Better Workplace office revamp extends beyond UK. Hungarian shared services operations remain in expansion-mode.
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Strategy & ChangeBT’s Jansen plays for time on transformation
Eighteen months into the job, the BT CEO is striving to prove the business is on the right track, with a lower-key transformation than many expected. Jansen urging staff to adopt a “lean-in” approach with faster decision-making to accompany systemic change.
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Strategy & ChangeBT warns TIP not to overlook quality
Crane flags importance of broadband customer experience in OpenBNG work. Latest round of TIP updates suggests BT remains focused on core and access networks, while European peers DT, Telefónica, and Vodafone more openly embrace end-to-end development.
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Strategy & ChangeElsewhere in Openreach: innovation in the crosshairs
Openreach targets innovation, Vodafone launches gigabit services, superfast stymied by capacity gap.
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Strategy & ChangeOpenreach fine as is — Lowth
BT CFO maintains Openreach contribution to the Group is undervalued, but that greater clarity and continued messaging on the progress of the fibre rollout could change perceptions. With all physical network assets tied to the BT pension and Openreach now effectively a services business, any attempt to bring in ...
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Strategy & ChangeGreen sees ‘correction’ in TV sports rights prices
BT is attempting to turn down the heat on expectations for broadcast sport auctions in a market that has already seen signs of cooling.
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PremiumSpending: capex surge still around the corner
Lockdown slows network rollout, but capex remains on track to ramp up from next year. Existing cost cutting to be coupled with pandemic-driven spending reviews for additional sustainable savings. New Huawei rules said not to add to BT’s swap-out burden.
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Strategy & ChangeBT to shut blighted Lancashire ICT business
Scandal-hit venture that became the embodiment of BT’s troubled partnership approach to council contracts to finally fade away. Council insourcing set to leave a significant dent in BT’s public sector revenue stream.
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Strategy & ChangeBT steps up SME defence as it awaits insolvency tsunami
BT Enterprise’s Q1 FY20–21 performance shows a business briefly hollowed out, and anticipating further blows as it begins its recovery. Small Business Support Scheme is promoting ultrafast vouchers, bursaries and training in the hope of softening the impact of the pandemic recession. DCMS-backed scheme once again shows BT ready ...