BT Strategy & Change – Page 7
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OperationsNew East London BT HQ preps for sale
One Braham, soon to be BT’s main office, is reportedly being readied for a £500m sale. BT due to move at the end of the year after leaving 81 Newgate Street.
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Suppliers & SCM
BT Sourced to target supply chain sustainability
Chief Procurement Officer Cyril Pourrat flagged the importance of ESG compliance throughout the supply chain. New procurement company BT Sourced set to enable transparency via digital tools: AI, big data, and machine learning on the cards.
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Strategy & Change
Openreach cites No 10 lack of clarity as key early COVID test
Initial uncertain status of Openreach workforce deemed biggest challenge when ensuring UK connectivity and worker safety through lockdown. Strong chains of command, coupled with responsiveness to staff concerns, said to frame management response. Fears on return to offices and on-premises work may prove the biggest challenge.
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Network & Infrastructure
DT lends experience as Openreach preps for all-IP surge
Openreach drawing on minority owner’s learnings as it corrals the UK’s CPs towards digital voice services. Migration closely linked to fibre rollout, but timing may be dependent on CP retail plans as market joins BT in favouring IP voice services.
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Strategy & Change
Elsewhere in BT Group: BT Sourced gets hiring
New procurement team hiring; revamp of Plymouth office by 2022; BT hoping to go greener through PPAs.
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Strategy & Change
Elsewhere in Openreach: ADTRAN switched on
ADTRAN kit up and running; Ofcom Connected Nations report shows full-fibre progress; Gigabit Vouchers start showing worth.
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Interview
Openreach pushes ahead in journey to agile
CTIO Colin Lees discusses three-year transformation project across IT, network, and processes to support FTTP rollout. Independent Openreach Technology division treads in parent’s tech footsteps. Adopts agile development where it can and organises into Tribes and Squads. Data strategy seeks “single source of truth”. Takes pragmatic approach to cloud ...
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Strategy & Change
As past nightmares recede, BT’s Jansen eyes health sector growth
Jansen optimistic on prospect of digital solutions reviving BT fortunes with the NHS. BT recruiting to support its NHS win back activity, as hundreds of millions of pounds are made available for health service IT upgrades, with increased focus on security.
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Financial & Performance
BT Q3 FY20–21 results: gone today, (hopefully) here tomorrow
Nobody obviously interested in Q3, but shares down sharply. Calendar of optimism around pandemic bounce back and fresh starts. Jansen despairingly concedes transformation will take at least five years. BT doing best to railroad Ofcom on fibre-critical WFTMR.
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Strategy & Change
BT slims down in Brussels: report
Reports emerge that BT Global Services Belgium is planning to cut its staff by 25%. Market changes and COVID-19 impact cited as key drivers. Asset-light strategy apparently reaching Belgian shores.
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Strategy & Change
BT seeks to electrify procurement with Faraday subsidiary
Managers for strategic procurement categories being recruited, including network, connectivity, and marketing. Data science remains prominent. New subsidiary’s standalone status emphasised, evidencing detachment and perhaps also ambition.
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Strategy & Change
Elsewhere in BT Technology: TM Forum boost
BT tagged as a champion of digital platforms.
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Strategy & Change
Elsewhere in Openreach: 2x usage for 2020
Openreach flexes on network strength after UK broadband usage hits new highs.
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Strategy & Change
BT turns to disruptive AI veteran in pursuit of Ambition 2030
Airtel CIO Harmeen Mehta bringing even greater AI advocacy and a ‘big tech’ frame of mind to BT’s new Digital division. Philip Jansen looking at bigger picture beyond fibre rollout as he sees Group’s future in delivering a UK platform for software-defined services.
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Consumer (B2C)
Allera makes mark with BT Consumer “turnaround job”
Latest Business Briefing sees Allera stamp his style on Consumer division, striving to bring a premium sheen to a venerable brand. Multi-play out of fashion and cross-selling in as BT and EE set to play to strengths. New marketing chief Thrane buying in to Group transformation philosophy.
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Strategy & Change
BT builds up Data & AI Solutions biz
Data & AI Solutions business searches for revenue gold in BT Group’s data hills. BT researchers tap data for better customer experience, while Openreach data scientists reduce cost of fibre rollout.
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Strategy & Change
Elsewhere in BT Technology: Open Digital Architecture gets tested
BT backing digital architecture commoditisation; data traffic records tumble.
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Strategy & Change
Elsewhere in BT Group: Cisco takes IMImobile
Partners Cisco and IMImobile to meld customer comms solutions.
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Strategy & Change
Elsewhere in Openreach: job creation takes off
European fibre surge anticipated; Openreach partner folds.
