All Billing (charging) articles – Page 2
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Products & ServicesVivo brings carrier billing to Brazil
Telefónica|Vivo was the first operator in Brazil to offer carrier billing for Globoplay, a major local video-streaming platform.
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PremiumSaphety wins invoicing contract with Vodafone Hungary
Electronic billing specialist Saphety won a three-year contract to install and support an electronic invoicing system at Vodafone Hungary (VfH).
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PremiumVodafone error lands UK customers with £1,000 charges
Roaming Vodafone UK customers mistakenly given bills up to £9,000 in system error.
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Public AffairsVodafone Idea accused of IUC fraud
Indian operators alleged to ”fraudently masquerade” wireline numbers by local regulatory authority.
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PremiumMDS supplies UK portal for direct partners
Telefónica UK (O2 UK) and its long-time partner MDS Global flagged the joint development of a new Partner Insight Portal, which aims to provide direct sales partners of O2 UK with customer and business intelligence data.
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PremiumBNetzA imposes new porting charges on German mobile operators
Bundesnetzagentur (BNetzA), Germany’s telecoms regulator, made a ruling on porting charges that will affect Telekom Deutschland (TDE) and the country’s other mobile operators.
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Public AffairsPlusnet faces further negative publicity over billing issues
Plusnet, BT Consumer’s budget-brand internet service provider (ISP) subsidiary, faced further negative publicity over billing issues, after its system failed to take payments from hundreds of customers for a period of up to four months.
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PremiumBT commits to cut prices for out-of-contract and vulnerable customers
Ofcom set out a range of measures to help ensure that out-of-contract broadband customers pay fairer prices and providers offer better protection to vulnerable customers.
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PremiumBT Consumer faces continued scrutiny over broadband pricing
BT Consumer was hit with further negative publicity for overcharging long-term broadband customers.
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Public Affairsgiffgaff fined £1.4m after millions are overcharged
Ofcom’s hefty fine for the self-acknowledged error within giffgaff intended to act as a warning to all operators on the duty of care linked to billing.
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Public AffairsVodafone Hutchinson Australia fined for misleading billing service
VHA admitted it had made false or misleading representations about its third-party direct carrier billing service, agreeing to refund customers.
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Strategy & ChangeDTW19: Vodafone Germany on charge to cloud payments
Long-running, Huawei-supported project said to have been met well, with customer experience and efficiencies benefits. Some compromises made on legacy and vendor retention.
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Products & ServicesTelefónica ramps up AURA
Telefónica provided insights into its AURA strategy, including more market launches. Microsoft’s position as a partner remains a core element of the project. Commitment reiterated to overcoming the challenge of combining local services with a central unified vision.
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Suppliers & SCMFortumo provides carrier billing for Movistar España
Movistar España has implemented a carrier-billing platform from mobile commerce company Fortumo.
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Products & ServicesMovistar Chile first LATAM operator to offer carrier-billing for Apple content
Movistar Chile claimed to be the first operator in Latin America to offer its customers carrier-billing for Apple’s digital content.
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PremiumEE boosts carrier billing with Boku
EE expanded its relationship with carrier billing specialist Boku, with two deals announced in quick succession. EE customers can now link a Google Play account to their mobile phone bill. Boku is enabling EE customers to buy physical goods from EE and charge them to mobile accounts.
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PremiumAmdocs makes T-Mobile US billing comeback
Amdocs quietly revealed it had secured a sizeable IT engagement with TMUS, via recently acquired Irish billing software vendor Brite:Bill.
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