giffgaff fined £1.4m after millions are overcharged

137-04-08 coins unsplash

Source: Pawan Kawan | Unsplash

Ofcom’s hefty fine for the self-acknowledged error within giffgaff intended to act as a warning to all operators on the duty of care linked to billing.

This is subscription-only content. Subscribe now.

Already a subscriber? Sign in here, or contact us to check if your company has access.

TelcoTitans multi-device access

Go Pro: Subscribe to TelcoTitans

Get full access to all TelcoTitans premium telco and digital infra content by subscribing today.

TelcoTitans.com Professional subscriptions include:

  • Full access to all TelcoTitans online news, insight and analysis
  • Exclusive Analyst Briefings and 10+ premium newsletters
  • Industry-leading insight and analysis that you simply cannot get anywhere else

“Super intelligence, consistently high quality, compact and easy to digest” – Deloitte.