BT Consumer – Page 18
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Innovation (R&D)BT wants SIM-fitted drones as standard
Head of BT’s Drone Solutions keen on developing out-of-the-box SIM card solution. Telco wants Project Xcelerate to showcase EE network’s suitability for BVLOS flights. Scaling drone-flight volumes in BVLOS environment a pressing challenge. Collaboration with US-based TEOCO in the pipeline to optimise flightpaths.
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Suppliers & SCMRest of BT contact centres to adopt NICE tech
BT deploys solutions from longstanding partner across “additional lines of business” to optimise processes and boost customer retention.
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Network & InfrastructureBT completes EE Digital Platform Services migration
Multiple EE services now based in Kubernetes-powered environment. New system “more flexible and ultimately cheaper”.
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Partnerships & AlliancesBT buys in to Enjoy personal service
“Commerce-at-home” service provider earns four-year contract renewal. BT now an investor in the company as it weighs up a SPAC-delivered listing.
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PremiumElsewhere in BT Consumer: Extreme E rights nabbed
BT Sport takes racing rights and targets Ashes renewal.
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PremiumBT people moves: Karonis replacement named at Enterprise
Following the launch of BT Digital and BT Networks, Dave Matthews was appointed BT Enterprise CTIO to fill Karonis’ shoes. BT Non-Executive Director Cheshire takes a Chairman role at Spire Healthcare. BT Global SVP Roger Woodend departs for AWS.
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Consumer (B2C)BT reshuffles customer comms partner pack
Strategic marketing consultancy Go Inspire displaces Williams Lea for below-the-line marketing contract. CCgroup and The Academy added to BT Consumer agency portfolio in brand awareness push.
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Consumer (B2C)BT Sport signs billboard deal
BT Sport launched a campaign with Ocean Outdoors to broadcast Champions League highlight reels on its digital billboards.
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PremiumEE gets a bargain as operators low-ball 5G auction
Ofcom raises a total of £1.4bn in principal auction stage — several hundred million pounds less than expectations. Regulator has now opened the first phase of the negotiation period that should enable operators to build a contiguous block in the 3.4GHz–3.8GHz band. Lower spend on licences (so far) should ...
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PremiumElsewhere in BT Group: rural rent causing problems
DT feels BT’s pain; EE among the MNOs to take flak for making the most of rural rent reductions.
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PremiumElsewhere in BT Consumer: premium broadband competition grows
Vodafone UK takes swing at Consumer’s premium broadband service; net neutrality debate resurfaces.
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Strategy & ChangeElsewhere in Openreach: Superfast Cymru targets missed
Outage in Bridgeton; progress update on Superfast Cymru Phase 2; Openreach partner on brink; 4.5 million fibred up.
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PremiumElsewhere in BT Enterprise: small-cell deployments flagged
Infobip partnered for RCS enterprise marketing; BT among the backers for Microsoft Teams product launch.
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Public AffairsOfcom gives BT fibre pricing freedom, but adds burdens
Openreach not to face caps or controls on national ultrafast pricing until 2031, as long as it is “fair and reasonable”. Locally-targeted pricing from Openreach prohibited as Ofcom seeks to protect emerging altnets. BT Consumer may lose some edge from 90 day notice period for new propositions from Openreach. ...
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Public AffairsThreat of BT national strike intensifies
CWU calls on BT member base to back strike action, with further details on proposed ballot in “coming weeks”. Group transformation continues to exacerbate already disaffected BT-union relations. Mass walkouts from ‘late-spring’ a possibility. Union and BT share very different relationship perspectives.
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PremiumBT going it alone with Shared Rural Network plans
O2, Three, and Vodafone reach agreement to construct more than 220 new 4G masts by 2024, taking partial ‘not-spot’ coverage to 84% of UK landmass. Sites will cover areas BT/EE already reach, with “historic investment” seemingly respected, per Allera’s request. Frozen out of initial announcement, BT updated on its ...
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PremiumVirgin Media’s foray into 5G signals end of BT era
All Virgin Media subscribers expected to leave BT network by early-2022. BT highlights “healthy pipeline” of new MVNO business opportunities.
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Network & InfrastructureMBNL embraces machine learning for predictive maintenance
JV working with Kortical, Blue Prism, and Greenhouse Intelligence. Algorithms predict mast cooling system failures to prevent overheating and outages.
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Innovation (R&D)Testbeds and Trials: many roads to 5G for BT
Two private networks in the West Midlands to be switched on, powering manufacturing modernisation in the region, underpinned by BT infrastructure. BT/EE powers two projects in state-backed 5G Create funding call.