All BT Consumer articles – Page 16
-
PremiumBT Sport rolls out app updates
BT Sport rolled out an update to its Android and iOS applications with the aim of making navigation easier.
-
Public AffairsOfcom hits BT Consumer with fine
Ofcom slapped BT Consumer with a fairly sizeable fine of £245,000 in relation to overcharging of EE mobile customers for directory enquiries calls.
-
PremiumASA upholds BT complaint against Three UK ad
The Advertising Standards Authority (ASA) upheld a BT Consumer complaint against a 5G advertising campaign by Three UK. BT and Vodafone UK challenged Three’s claim that, “if it’s not Three, it’s not real 5G”.
-
PremiumBT Consumer people movements, April 2020
Jim Hathaway and Ryan Welch get new titles, Tom Portman heads off.
-
PremiumUpdated BT TV aims for platform flexibility
Integration of Sky’s Now TV into BT’s YouView-based platform enabling Consumer to offer a more rounded pay-TV product with simplified access to a range of OTT services. New packages built on apparently contradictory goals of leveraging demand for flexible on-demand services while also tying customers into two-year contracts. Sky ...
-
PremiumVirgin Media bites back in Bristol billboard campaign
Virgin Media UK took a pop at BT’s fibre-to-the-premises (FTTP) advertising in the city of Bristol by branding it as “dubious” and “unsubstantiated”.
-
PremiumEE offers complimentary BritBox
EE is to offer new and existing pay-monthly mobile and tablet customers a free six-month subscription to BritBox.
-
PremiumBT Yahoo! emails to be migrated
BT is reportedly taking another stab at migrating BT Yahoo! email users away from legacy Yahoo! accounts in a trial limited to a small number of customers.
-
PremiumBT Consumer, EE hike prices
There were rumblings in the press in response to price rises from BT Consumer and EE, with the customer-facing businesses implementing their latest inflation-based changes.
-
PremiumBT Consumer completes customer service onshoring
BT Consumer flagged completion of the onshoring of all its customer service contact centres, which it claimed was ahead of a previously declared deadline of 31 December 2020.
-
PremiumBT Halo gets new marketing push
BT launched its latest marketing campaign for BT Halo, the premium converged service family it debuted in 2019.
-
PremiumBT urges customers to return old kit
BT launched an initiative to encourage upgrading and departing customers to return spent equipment.
-
Public AffairsOfcom’s quarterly complaints report good news for EE
Ofcom’s quarterly Telecom and Pay TV Complaints report revealed comparatively positive numbers for BT Consumer’s fixed broadband and landline offerings, but mixed results in mobile, with EE excelling compared with a struggling BT Mobile.
-
-
PremiumO2 bristles at EE price for rural sharing
BT’s pricing of access to networks under SRN a blow to tight deadline. O2’s Evans urges MNOs and government to cooperate on rural network developments post-Brexit.
-
PremiumBT’s Q3 FY19 20: a long road ahead
Consumer continues to face greater competition Enterprise is still shedding legacy fixed-line revenue at a rate of knots Global is still beating a strategic retreat Openreach appears to be in reasonable health
-
PremiumBusiness briefing: Selley keeps his eyes on the prize
Selley upbeat and future-focused as Openreach intensifies efforts to shed copper. Independence emphasised with ucstomer team driving efforts to create new markets, rather than purely follow BT Consumer’s lead. Experience and efficiency the foundations for Openreach plans to roll over emerging fibre rivals, and keep Virgin Media away from ...
-
PremiumEmergency Services Network problems (and solutions)
Device to device worries prompt ESN hardware rethink. Home Office bows down to PAC demands Remedial measures recommended
-
PremiumBT Consumer pairs with Google for Stadia
BT deal with Google Stadia means consumers can access the new cloud gaming platform in the UK.
-
