All BT Consumer articles – Page 16
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Elsewhere in BT Consumer: WFH adaptations continue; BT Sport freshens content
COVID-19-led adaptation continues as BT Sport freshens content and go-to-market, and Consumer debuts second line service for work-from-homers.
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BT Sport turns to arch-rival Sky for media sales
Launch partner Channel 4 displaced after seven years.
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BT Group, Consumer & Enterprise moves: Ellerton steps away; Murphy named General Counsel
Consumer gets new Marketing Director from Telenor Sweden.
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BT Consumer and Enterprise people movements, June 2020
New relationship manager for retail partner (and rival) Dixons Carphone.
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EE could face longer wait for spectrum
Now-traditional inter-operator squabbling threatening to create months of delays to availability of new low- and mid-band spectrum for service delivery and development.
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BT FY19–20: SME coronavirus pain hits BT early
BT did not overly dwell on the impact of the Coronavirus crisis, highlighting areas where it has assisted, as well as where it has benefited and sees potential opportunities.
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BT FY19–20: Headline results reflect the ‘old normal’…
BT presented its headline financials as having been on track, COVID-19 crisis excepted. On an ‘adjusted’ basis, revenue and EBITDA were each down around 3% for the FY.
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BTwatch roundup — June 2020
Key news from the past month from across BT and Openreach: Updated NCSC guidance welcomed by BT; European telcos join COVID track-and-trace effort; Consumer faces coronavirus response kickback; Enterprise gets HMRC contract.
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BT Sport reinvents to meet coronavirus challenge
Television unit develops innovative virtual studios and repackages older content to meet the challenges of maintaining a service during the live sport blackout.
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BTwatch roundup - May 2020
Coronavirus response takes shape across all Group entities. BT Consumer takes steps towards splitting with Carphone Warehouse following O2 UK’s recent withdrawal. Openreach boosts East Mids broadband to support home working.
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BT launches digital skills TV campaign
BT launches digital skills TV campaign Source: BT BT Consumer launched a three-week advertising campaign to deliver digital skills training, in partnership with terrestrial broadcaster ITV, during the coronavirus quarantine period. The Beyond Limits: Top Tips on Tech campaign features well-known celebrities demonstrating twelve 3.5-minute lessons during ...
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BT makes stand against coronavirus
BT emphasising the critical role of digital infrastructure as the coronavirus pandemic brings dramatic changes to the UK. Support for government initiatives, including big data sharing and boosted NHS connectivity stressed, while management hopes government support will follow as economic challenges to the Group emerge. McRae gives a ...
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Strategy & Change
The ups and downs of being a good sport
BT Sport hit with negative publicity amid tardy coronavirus response. Season’s televised football up in the air.
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Products & Services
SOGEA launch dampened by virus outbreak
Openreach puts April 2020 date on SOGEA and SOGFast VoIP products, coinciding with G.fast commercial launch. COVID-19 outbreak forces engineers to take a break, with domino effect across UK ISPs.
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Government herds operators into rural sharing pen
March 2020 deadline met, saving government face. Unknown outcome from pushback against EE fee proposal.
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BT faces PR problems as workers worry
BT faces PR backlash over coronavirus response after allegations that social distancing measures were flaunted.
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BT Sport rolls out app updates
BT Sport rolled out an update to its Android and iOS applications with the aim of making navigation easier.
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Public Affairs
Ofcom hits BT Consumer with fine
Ofcom slapped BT Consumer with a fairly sizeable fine of £245,000 in relation to overcharging of EE mobile customers for directory enquiries calls.
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ASA upholds BT complaint against Three UK ad
The Advertising Standards Authority (ASA) upheld a BT Consumer complaint against a 5G advertising campaign by Three UK. BT and Vodafone UK challenged Three’s claim that, “if it’s not Three, it’s not real 5G”.