All BT Consumer articles – Page 11
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Premium
H1 FY21–22 Headlines: an uphill climb for some, others still falling at BT
Struggling enterprise businesses bring numbers down, with legacy stop-sells blamed and next-generation services expected to drive a turnaround. Consumer flat as wins offset losses, but market opportunity growing despite upped competition. Openreach a prince among paupers with fibre goals accelerated amid strong uptake and bullish stance.
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Strategy & Change
Jansen battle-ready as competition grows on two fronts
BT CEO returns to pre-pandemic promises of a more robust defence of BT’s market position, on price if necessary. Speculation on heightened wholesale competition comes as Openreach Equinox fibre pricing looks set to reinforce the Group’s strong position. Retail threats may be more pressing for the incumbent as Sky ...
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Public Affairs
BT escalates appeal in landline overcharging case
Competition Appeals Tribunal tells BT it has little prospect of success in a call to block US-style class action. Operator will take case to Court of Appeal as it seeks to swap opt-out procedure for an opt-in alternative. The latest update in an ongoing £589m saga amid allegations of ...
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Elsewhere in BT Consumer: Ofcom launches One-Touch Switch
Ofcom makes it easier to switch; Openreach waives installation fees for low-income households; BT Sport partner Qwilt earns Allera recognition and Cisco funding.
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BT people moves: BT Digital firms up Consumer and Operations leadership
Thomas Duecke pivots from Global and Kevin Lee moves from eBay to join BT Digital’s top-table. BT Sourced lures Fulden Sener to new Dublin offices, while Carmel McInally’s exit leaves a vacant IT Procurement post. Enterprise finance leadership changes.
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M&A
DAZN targets Premier League with BT Sport bid — reports
Reports indicate BT is in “advanced” stage talks with DAZN to offload BT Sport, with a deal mooted “within weeks”. Broadcasting rights the big-ticket item for US streaming specialist, while BT looks to focus efforts on network expansion.
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BT includes rugby in Vena line-up
Tressler enthusiastic about Vena commercial model for sports. Media and Broadcast launches Vena ‘quick start’ programme to learn more about sports’ requirements.
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Elsewhere in BT Consumer: CNN cut from BT TV
BT Sport expands cricket portfolio; CNN news channel removed from BT TV; Fibre altnet exec raises concerns over nature of FTTP marketing.
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Network & Infrastructure
Lopsided Scottish 4G project shows MNO divergence
After slow start, S4GI scheme now a third of the way towards meeting 2023 site rollout target. But EE remains dominant player, with site activation pipeline more than seven times as large as that of its three rivals. Signs SRN could be shunting S4GI down other MNOs’ priority lists. ...
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BT people moves: Openreach appoints new Northern Ireland boss
Garret Kavanagh named Director, Northern Ireland after Openreach pledges investment and team expansion in the country. Regional changes in England and Wales see Liz Needleman add Midlands to her North of England brief. Former Enterprise CFO Graham Ritchie takes CEO spot at consultancy Ricardo.
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Premium
Q1 FY21–21: Consumer slips into recover mode
Work in progress to deliver on the converged, addvalue dream. Initial pandemic bounce back benefits BT Sport, but mobile still in hibernation. Strong performance on FTTP, but rivals stepping up.
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Premium
Elsewhere in BT Consumer: BT Sport picks up rights
Consumer unit enhancing support for, and engagement with, vulnerable customers; BT Sport picks up topflight rights.
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Partnerships & Alliances
Sky “fundamental” to BT Sport strategic partnerships
As BT’s sports broadcasting division hunts for minority investors or strategic partners, CEO Jansen puts Sky tie-up front and centre. ITV backs away from chipping in, but remains keen on partnership.
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Premium
BT people moves: procurement revamp sees high profile exits
Changes for BT’s procurement leads past and present as Joshi and Lord make tracks. Maniar named CEO at now-wholly-owned converged offering OnePhone. BT’s Enterprise operation on the Iberian peninsula readies for high-profile changes, with CEO Ronda on the way out. Altnet challengers draw former BT and Openreach talent.
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Financial & Performance
BT Q1 FY21–22: another toughie, but with promise(s)
Q1 reiterated as a road to a recovery that will materialise in H2. Consumer reviving but Global eponymously damned. Microsoft deal more than slideware. Virgin Media–O2 FTTP investment could be a backhanded compliment and gift to BT.
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Partnerships & Alliances
BT targets Amazon as key commercial partner
As Consumer embraces a platform strategy and seeks new partners to help boost customer value and enhance its billing relationships, a concerted effort is being made to woo internet giant Amazon. Relationship building reflects determination to achieve a “best for partnerships” strategic objective.
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Network & Infrastructure
BT accelerates Huawei swap-out and sets 2028 full 5G goal
By 2028 EE’s 5G network to reach 90% of landmass and the remainder “on-demand”. Consumer and Network-fronted event intended to stake BT’s claim for national network superiority, and development of a platform for growth. Exacting ESN connectivity demands pinned as a reason for open access caution, but accelerated Huawei ...
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BT people moves: high-flying Finance swaps
Brenchley, Lockwood, and Smith pivot in executive finance positions across Group entities. O’Flaherty settled into permanent CIO posting, leaving interim MD, IT role vacant at BT Digital.
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Elsewhere in BT Technology: Qlik’s cost-saving BT deal
Qlik trumpets cost-saving success in BT deal; “better trust models” needed to combat cyber risk; and G7 conference leads to UK–US R&D agreement.
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Elsewhere in BT Consumer: BAI goes underground
BAI takes fibre competition underground and BT unveils a new set-top box.